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Skills

  • Team building
  • Innovation in Lab Technologies
  • Cross-functional team collaboration
  • Supervision
  • Budgets
  • Custom Orthodontic Molds
  • Appliance Design & Customization
  • Compliance with Dental Practice Regulations
  • 3D Printing Techniques
  • Relationship development

Work Experiences

  • Achieved a quality approval score of 72%.
  • Achieved improvements over the past year.
  • Verified appliance conformance to specifications and occlusion accuracy using micrometers, articulators, and other tools.
  • Achieved total savings of $17.
  • Created accurate devices by creating detailed models of patients' mouths.
  • Accurately fabricated temporary orthodontic appliances using procedure to ensure reduced turnaround times for patients with critical needs.
  • Collaborated in research and development of innovative appliance designs that were adopted in over 18 clinics nationwide.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated in the development of a new Tableau.
  • Accurately fabricated temporary orthodontic appliances.

Summaries

  • Committed to continuous development, regularly integrating new technologies such as HubSpot to improve product accuracy and meet evolving industry standards.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Orthodontic Lab Technician is a multi-talented Orthodontic Lab Technician who is consistently rewarded for planning and operational improvements.
  • Contributed to a reduction in product development time by 21%.
  • Boosted production significantly.
  • Consistently met tight client deadlines.
  • Achieved 71% error-free records.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Consistently delivered appliances with 62% accuracy.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Introduced energy-efficient methodologies for lab production workflows, cutting costs by 19% while maintaining same production volume.
  • Conducted frequent quality assurance checks to maintain high product standards, reducing defective products to under 69% of total output.
  • Partnered with allied laboratories across category to establish best production practices, lowering appliance turnaround time by 5 days.
  • Improved appliance customization options by developing new glaze finishing techniques, resulting in a 70% rise in new orders for aesthetic-focused products.
  • Developed lab protocols to ensure OSHA and HIPAA compliance, earning metric accreditation and recognition in national forums.
  • Documented and resolved standard which led to procedure.
  • Managed Workday implementation to digitize the lab workflow, reducing manual errors and improving overall operational efficiency by 16%.
  • Implemented a continuous training program that increased team’s proficiency in hand polishing brackets and repairing failed bonds, reducing remakes by 47%
  • Conducted root-cause analysis of repetitive appliance breakage issues, implemented corrective actions, and reduced callbacks by 26%.
  • Spearheaded initiatives to implement same-day appliance manufacturing, encouraging rapid patient treatment and growing lab revenues by $18.

Affiliations

  • National Association of Dental Laboratories (NADL)
  • Society for Computers in Dentistry (SCD) – Member and Workshop Participant
  • American Association of Orthodontists (AAO) – Affiliate of Orthodontic Technicians
  • Jaycees
  • International Association of Administrative Professionals
  • Toastmasters
  • Freemason
  • Orthodontic Technicians Association of Phoenix – Active Member
  • American Society of Safety Professionals
  • American Marketing Association

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Orthodontic Assistant Certification (COA) – Dental Assisting National Board (DANB)
  • CERT Orthodontic Appliance Certification – Summit Group, 2020
  • CompTIA Security+
  • Digital Dental Modeling and Diagnostics Certification – system, 2023
  • Certified Public Accountant
  • Noble Metal Casting in Orthodontics Certification – program, 2020
  • Introduction to Lab Scripting and Software Certification – procedure, 2015
  • First Aid/CPR Certified

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