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Skills

  • Business Development
  • Scheduling
  • Product quality assurance
  • Business operations
  • Effective leader
  • Recruitment
  • Problem resolution
  • Budget development
  • Corporate client relationship management
  • System equipment

Work Experiences

  • Organized 18 months leadership workshops to teach team members about productivity best practices.
  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $3.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Achieved a Excellence Award for excellence in framework.
  • Oversaw the efficiency of process improvement and workflow optimization on category shift, supervising 11 employees.
  • Reviewed inventory levels and ordered new merchandise to keep quantities well-stocked every several months.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Created a cutting-edge employee recognition program that increased productivity and morale.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • In developing policies, managing framework activities, and taking coordinated, be strategic.
  • Accomplished Bakery Operations Manager maintaining a safety record with 14 incident-free days, ensuring compliance with Lean standards.
  • Costs were consistently reduced while profits were increased.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • A pleasant personality and a customer-focused background, as well as knowledge of strategic planning.
  • A results-oriented planner who excels at forming and retaining high-performing teams.
  • Within Food and Beverage, senior Bakery Operations Manager and outstanding performer in data analysis and quality assurance.
  • Well-versed in budget management and a stickler for deadlines.
  • Develop strategic business partnerships and relationships.

Accomplishments

  • Assisted in launching a franchise model for the bakery, helping to open 8 new locations across Chicago within initiative.
  • Collaborated with team of 13 in the development of metric.
  • Reduced overall bakery operating costs by 50% through energy-efficient equipment upgrades and process optimization.
  • Coordinated the launch of new bakery product lines, leading to a sales increase of 35% in several months.
  • Regularly analyzed and adjusted bakery production based on seasonal demands, ensuring optimal stock levels and reducing spoilage by 60%.
  • Planned and executed bakery department expansions, increasing foot traffic and sales by 52% over the past year.
  • Resolved product issue through consumer testing.
  • Developed bakery menu based on in-depth customer feedback analysis, resulting in a 73% improvement in client retention.
  • Introduced a daily production plan system to optimize resource allocation, boosting output by 76% and reducing downtime.
  • Designed and led product innovation program, directly contributing to a 55% increase in sales of specialty baked items.

Affiliations

  • Order of the Bakers Guild
  • Health and Safety Executive (HSE)
  • Association for Supply Chain Management (APICS)
  • Retail Bakers of America (RBA)
  • Manufacturing Skills Standards Council (MSSC)
  • The Institute of Packaging Professionals (IoPP)
  • Professional Association of Cake Designers (PACD)
  • American Marketing Association
  • American Culinary Federation (ACF)
  • Food Marketing Institute (FMI)

Certifications

  • Food Defense Awareness Training - process
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Certified Food and Beverage Executive (CFBE) – American Hotel & Lodging Association (AHLA)
  • ServSafe
  • Supply Chain Management Professional (SCMP) - metric
  • CompTIA A+ Technician
  • Certified Purchasing Professional (CPP) – American Purchasing Society
  • Certified Business Analysis Professional (CBAP)

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