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Skills

  • Team Leadership
  • User interface understanding
  • Data Management
  • Data entry
  • Report writing
  • Pricing tool development
  • Materials preparation
  • Sample collecting
  • Budgeting and finance
  • Root cause analysis

Work Experiences

  • Entered data into the SAP system, including payments, account information, and call logs.
  • Achieved a 78% improvement in operational efficiency.
  • Diagnosed and repaired minor laboratory instrumentation, as well as keeping lab and field equipment safe, clean, and efficient.
  • Double-checked the data's accuracy and integrity.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 39% reduction in workplace incidents.
  • Initiative helped me achieve $194,000.
  • Pumps, valves, and processing equipment were turned on to move water through the treatment process, and chemicals were added as needed.
  • Adjusted the water treatment levels to correct variances that were below the industry standard.
  • Used precise concentrations of chemicals like ammonia and chlorine to disinfect the water.

Summaries

  • Versatile
  • Seasoned
  • Ambitious
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Wastewater Operator is articulate and driven to succeed.
  • Highly effective in strategic planning, evaluating personnel performance, and putting in place top-notch strategies.
  • Procedure and process are examples of abilities.
  • Customer service specialist with 8 years of category experience who is dedicated and detail-oriented.

Accomplishments

  • Resolved product issue through consumer testing.
  • Participated in vendor negotiations to secure repair contracts at a 80% lower cost without impacting service quality.
  • Helped the team achieve 100% compliance in the latest EPA audit through the refinement of SOPs and targeted training initiatives.
  • Identified and resolved 18 system leaks, recovering $2 in lost water resources over 2018 and saving on operational costs.
  • Documented and resolved method which led to category.
  • Contributed to the installation of ServiceNow, achieving a 17% increase in overall treatment plant capacity.
  • Designed a public outreach program to engage the community on water conservation efforts, increasing awareness by 25%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Enhanced process automation by integrating ServiceNow, improving operator response time and cutting manual intervention by 85%.
  • Completed continuous process monitoring checks to ensure compliance with local and federal wastewater discharge permits.

Affiliations

  • Volunteer for Columbus River Cleanup and Public Awareness Event
  • Freemason
  • Association for Computing Machinery
  • International Water Association (IWA)
  • Society of Women Engineers
  • Water Research Foundation (WRF)
  • National Association of Social Workers
  • American Industrial Hygiene Association (AIHA)
  • Member of Portland Stormwater Task-Force
  • Emergency Response and Hazard Mitigation Member

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Supervisory Control and Data Acquisition (SCADA) System Operator Certification
  • CompTIA Security+
  • Occupational Safety and Health Administration (OSHA) 30-Hour Certification
  • CompTIA Network+
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Certified Stormwater Inspector (CSI) – National Stormwater Center
  • Corrosion Control Specialist Certification – National Association of Corrosion Engineers (NACE)
  • Certified Environmental Operator – National Environmental Operators Association (NEOA)

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