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Skills

  • Case assessment and analysis
  • Operational improvement
  • Cross-functional team collaboration
  • MS Office
  • Problem resolution
  • Team management
  • Civil law
  • Budgets
  • Corporate law
  • Client relationship management

Work Experiences

  • Took 17 client calls per several months to respond to inquiries, employing open-ended questioning techniques to obtain relevant information.
  • Conducted client interviews and developed detailed summaries to identify key case details and actionable next steps.
  • Avoided unnecessary delays.
  • Achieved success in 10% of assigned cases.
  • Investigated facts and laws to determine causes of action and prepare cases.
  • Followed privacy laws to avoid possible data breaches and protect client data.
  • Achieved a reduction in team errors by 27%.
  • Looked into the causes and outcomes of system and method cases, as well as the damages, losses, and settlement procedures.
  • Advocated for clients.
  • Organized materials, wrote documentation, and prepared digital materials and displays for trial exhibits.

Summaries

  • 17 years of experience supporting litigation efforts.
  • Adept at providing detailed case analyses.
  • Assisted attorneys in obtaining crucial medical evidence.
  • Costs were consistently reduced while profits were increased.
  • Professionally and ethically manages highly confidential information.
  • Adept at tracking and managing case deadlines.
  • Within Miscellaneous, senior Workers' Compensation Paralegal and outstanding performer in risk assessment and process improvement.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Assisted in pre-trial documentation.
  • Adept at monitoring financial settlements.

Accomplishments

  • Reviewed and organized confidential medical records and employment documentation, contributing to the accuracy of over 13 workers' compensation claims.
  • Achieved settlements valuing over $6 in workers' compensation claims by preparing well-supported demand packages involving medical documentation and wage analysis.
  • Successfully filed over 15 workers' compensation claims per month, with a high approval rate of 22%, minimizing client payout response times.
  • Monitored legislative and case law updates related to workers’ compensation across Ohio, ensuring compliance and strategic alignment with ongoing legal practice.
  • Developed and led the integration of a new cloud-based legal database, increasing team productivity and case searchability by 33%.
  • Collaborated closely with a legal team of 10 attorneys and support staff to handle an average caseload of 14 active workers' compensation files.
  • Performed extensive legal research on precedent-setting workers’ compensation cases, resulting in favorable legal arguments in 3 cases.
  • Documented and resolved initiative which led to standard.
  • Prepared case assessment reports that drove settlement discussions and provided critical analysis of medical and wage loss components for attorneys.
  • Regularly attended legal seminars and workshops to remain current on workers’ compensation law changes in 2015.

Affiliations

  • Freemason
  • International Paralegal Management Association (IPMA)
  • Toastmasters
  • American Alliance of Paralegals, Inc. (AAPI)
  • American Marketing Association
  • Certified Workers' Compensation Professional (CWCP) Program
  • Association for Computing Machinery
  • Association of Workers' Compensation and Regulatory Officials (AWCRO)
  • Workers' Compensation Section, American Association for Justice (AAJ)
  • Society of Human Resource Management

Certifications

  • Certified Litigation Paralegal (CLP) – Lakeside Partners
  • CP certification from National Federation of Paralegal Associations (NFPA)
  • Certified Public Accountant
  • Certificate in Medical-Legal Consulting for Paralegals – Meridian
  • First Aid/CPR Certified
  • Certified Medical Legal Paralegal (CMLP) – procedure
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Legal Support Professional (LSP) – American Legal Support Professionals Network
  • Project Management Professional (PMP)

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