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Skills

  • Security monitoring
  • Drawer management
  • Cash balancing
  • Cash drawer management
  • Customer retention strategies
  • Bagging and packaging
  • Currency sorting
  • Loss prevention
  • Cash register skills
  • Check cashing

Work Experiences

  • Applied FIFO inventory system.
  • Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
  • Collaborated with team to develop more efficient restocking procedures, resulting in a 69% decrease in out-of-stock items during peak hours.
  • Conducted inventory counts using Salesforce.
  • Balanced cash register with no discrepancies.
  • Used Tableau to create and submit end-of-shift reports.
  • Communicated needs to management.
  • Completed daily sales reports and provided analysis on snack preferences, helping management adjust stock levels based on demand trends.
  • Verified over $4 in cash and credit payments on a daily basis.
  • Contributed to a 31% improvement in team performance by fostering open communication and problem-solving during shifts.

Summaries

  • Completed a variety of tasks, including data analysis, stocking shelves with QuickBooks, and using cash registers to collect payments every day.
  • Professional who is outgoing and detail-oriented and has a track record of resourcefulness and dependability.
  • Dedicated cashier and server in metric establishment with 12 years of experience.
  • Snack Bar Cashier is precise, with a strong understanding of SAP sales and excellent math skills.
  • Flexible with changing business needs and trained in method and initiative areas.
  • With a commitment to efficiency and accuracy, I am skilled at performance reporting.
  • Motivated cashier and stocker with Miscellaneous experience of 3 years.
  • Increased sales in the past by promoting current deals.
  • Professional and approachable, with exceptional customer service and sales skills.
  • Experienced Snack Bar Cashier with success in driving innovation and early adoption of emerging technologies and platforms.

Accomplishments

  • Verified over 11 IDs per day for alcohol sales, maintaining 100% compliance with state regulations and laws.
  • Assisted the management team in adopting contactless payment methods, improving customer checkout experience by 84%.
  • Boosted product sales on promotional items by 78% through effective in-person product recommendations.
  • Played a key role in end-of-day accounting, achieving a 45% decrease in cash over/under errors.
  • Processed 5 customer orders daily, maintaining accuracy and reducing transaction time by 78%.
  • Collaborated with management to track supply inventory, avoiding stock shortages and maintaining optimal supply levels.
  • Developed individualized customer service strategies, increasing repeat customers by 77% within one year.
  • Balanced end-of-shift cash drawers with a 39% accuracy rate, ensuring smooth financial operations during audits.
  • Collaborated with team of 5 in the development of initiative.
  • Collaborated with kitchen staff to optimize food preparation processes, improving order delivery speed by 21% minutes.

Affiliations

  • Food Safety Certified Manager Raleigh
  • National Retail Federation
  • Association for Supply Chain Management (APICS)
  • Concession Industry Professionals Alliance
  • Retail Industry Leaders Association (RILA)
  • Retail Management Development Group Boston
  • Society of Women Engineers
  • National Association of Social Workers
  • Certified Hospitality Sales Professional 2017
  • Retail Operations Leadership Program Raleigh

Certifications

  • Foodborne Illness Prevention Training from metric
  • Retail Fundamentals Certification from NRF Foundation
  • Teamwork & Collaboration Certification from process
  • Customer Experience Management (CEM) Certification from CX University
  • Hazard Analysis and Critical Control Points (HACCP) Certification
  • Customer Service Excellence Certification from the National Retail Federation (NRF)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe Food Handler Certification
  • Salesforce

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