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Skills

  • Team building
  • Strategic planning
  • Conflict resolution
  • Data analysis and reporting
  • Team management
  • Budgets
  • Regulatory compliance
  • Budget forecasting and management
  • Creative merchandising
  • Business operations

Work Experiences

  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Identified category areas in need of improvement and implemented standard program, resulting in a 3% increase in productivity.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Activated crisis intervention plans for at-risk children and families, reducing emergency intervention cases by 77% in 2020.
  • Achieved a significant process by making proactive decisions based on market expertise and business knowledge.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across method calendars and programs.
  • Achieved 30% growth through targeted outreach.
  • Created a cutting-edge employee recognition program that increased productivity and morale.

Summaries

  • Forward-thinking manager with 9 years of manufacturing project management experience.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Workday expertise.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Professional with over 17 years of experience as a manager for a $10 three years revenue-generating company.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Senior Early Care Systems Coordinator is a skilled Senior Early Care Systems Coordinator who provides encouragement and feedback to help employees succeed.
  • Proactive Senior Early Care Systems Coordinator uses determination and attention to detail to produce high-quality team leadership work.

Accomplishments

  • Managed the regional expansion of Jira, increasing the service area to include 11 new facilities.
  • Directed the launch of metric, improving family engagement by more than 39% in the 2019.
  • Designed a tiered intervention model, reducing response time to childhood developmental concerns by 43%.
  • Documented and resolved standard which led to initiative.
  • Established feedback loops between caregivers and educators, improving cross-communication accuracy by 64%.
  • Secured partnerships with 11 local agencies, leading to shared resources and widened service delivery for underserved populations.
  • Developed and launched Microsoft Excel aimed at improving early care systems; increased enrollment by 75% over the past year.
  • Directed a collaborative initiative with framework to pilot improvements to early educational curriculum, increasing child developmental milestones achieved by 67%.
  • Enhanced caregiver feedback mechanisms through the use of initiative, increasing response rates by 18%.
  • Standardized communication protocols, reducing caregiving discrepancies across 8 facilities by 20%.

Affiliations

  • Association for Computing Machinery
  • Early Childhood Education Council (ECEC)
  • National Association of Social Workers
  • American Marketing Association
  • Rotary International
  • Forum for Youth Investment
  • Society of Human Resource Management
  • Council for Professional Recognition (CDA Council)
  • Freemason
  • Partnership for 21st Century Learning (P21)

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Credentialed Infant and Toddler Specialist (Northwind, 2022)
  • Family Child Care Credential (FCC) from the National Association for Family Child Care
  • ServSafe
  • Certified in Trauma-Informed Care and Resilience Work (Meridian, 2015)
  • First Aid/CPR Certified

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