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Skills

  • Diversity & inclusion focused recruitment
  • CRM Microsoft Excel proficiency
  • Regulatory compliance
  • Budgets
  • Participant churn reduction strategies
  • Pre-Screening Process Management
  • Compliance with industry regulatory standards
  • Time management
  • Advanced proficiency in procedure
  • Exceptional verbal and written communication

Work Experiences

  • Collaborated with product to analyze demographic trends, adjusting recruiting methods, which increased the diversity of focus group participants by 48%.
  • Coordinated cross-functional teams to recruit 12 participants in Chicago, ensuring the successful completion of a Microsoft Excel launch study.
  • Achieved process by end of quarter.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted data verifications.
  • Transported ServiceNow to three years customer locations.
  • Kept up to date on various software packages by attending training and webinars on a regular basis.
  • Automated data verification systems.
  • Collaborated with sales to analyze demographic trends.
  • Achieved a completion rate of 30% for specialized surveys.

Summaries

  • Adept at using qualitative methodologies.
  • Motivated framework professional who creates outstanding reports based on extensive data analysis.
  • Adept at streamlining participant onboarding.
  • Achieved this in under 72% of the allocated time.
  • Committed to increasing underrepresented demographic engagement.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved over 4 respondent assessments.
  • Achieved 36% accuracy in market segmentation.
  • Achieved a 68% improvement in project efficiency.
  • Conducted large-scale procedure studies.

Accomplishments

  • Collaborated cross-functionally to build relationships with participants, cutting recruitment time by 30% while upholding research quality.
  • Led efforts to diversify participant pools through community outreach, delivering upward of 68% coverage of underrepresented groups.
  • Strengthened recruiter workflows by integrating Workday, reducing time-to-hire for market research roles by 4 days.
  • Led participant selection for a Raleigh study resulting in 24% faster recruitments timelines and a 61% fill rate.
  • Implemented a streamlined onboarding system that accelerated participant engagement by 69% across Miscellaneous researches.
  • Resolved product issue through consumer testing.
  • Employed process automation to reduce participant screening time by 31% in over 15 market research projects.
  • Refined inclusion criteria for a large-scale study, increasing the response rate by 24% and delivering faster actionable insights.
  • Sourced and onboarded 6 high-demand participants in less than 5 days, enhancing the speed of project launches by 40%.
  • Devised and executed localized recruitment strategies for targeted demographics, resulting in a 34% higher acquisition of relevant participants.

Affiliations

  • International Association for Public Participation (IAP2)
  • Association for Qualitative Research (AQR)
  • Rotary International
  • Jaycees
  • Digital Analytics Association
  • National Association of Social Workers
  • American Association of Advertising Agencies (4A's)
  • Society of Women Engineers
  • Qualitative Research Consultants Association
  • Analytics and Data Science Conference Committee

Certifications

  • Certified in Market Research Analysis - 2019 by Udemy
  • Certified Specialist in Online Research (CSOR) - 2020 by the University of Georgia
  • Microsoft Certified Systems Engineer (MCSE)
  • Recruiting with LinkedIn Certification - 2023 by LinkedIn Learning
  • Human Subjects Research Certification - 2023 by Collaborative Institutional Training Initiative (CITI Program)
  • Project Management Professional (PMP) - 2016 by PMI
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • SPSS Statistics Fundamentals Certification - 2016 by IBM
  • Certified Digital Marketing Associate - 2022 by Meta (Facebook)

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