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Skills

  • Stock management
  • Team building
  • First Aid/CPR
  • Food safety and sanitation
  • Analytical thinking and decision making
  • Team member motivation
  • Process automation
  • Organization
  • Communications
  • Cost-saving initiatives

Work Experiences

  • Saved money by developing functional solutions to procedure problems.
  • Answered 3 phone calls per the past year to assist customers.
  • Assisted every customer from the moment they walked into the store, through merchandise selection and purchase completion.
  • Achieved a $8 reduction in yearly expenditures.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Addressed issues and facilitated resolutions.
  • Made 3 outbound calls to existing customers each week, which resulted in a 2% increase in sales.
  • Achieved improvements within three years.
  • Achieved cost savings of $7.
  • Collaborated with business development.

Summaries

  • Increase customer loyalty by providing unrivaled support.
  • Motivating leader who has built and managed metric teams in the past.
  • Proven abilities in connecting with customers and effectively communicating sales recommendations to promote products and increase revenue.
  • To ensure consistent sales, stay up to date on market trends and customer buying habits.
  • High-energy restaurant employee who excels at greeting customers, maintaining entrances, and balancing server loads to maximize efficiency.
  • Capable of handling all tasks with efficiency and precision.
  • Vendor Enrollment Specialist and team leader with 18 years of experience in method settings.
  • System and process have a proven track record.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Team leadership Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Prepared and delivered monthly audit reports that ensured all vendors were in compliance with federal, state, and company policies.
  • Developed and executed a training curriculum for the vendor enrollment team, improving onboarding accuracy by 82% within 2021.
  • Led the vendor auditing process, resulting in a 85% reduction in compliance errors and improving documentation accuracy.
  • Managed the vendor renewal process for Power BI, successfully renewing 7 agreements without service interruption.
  • Drove contract renewal negotiations that resulted in 85% cost savings for QuickBooks while maintaining critical vendor relationships.
  • Standardized vendor reporting across the department, allowing for real-time monitoring and a 51% reduction in vendor-related compliance delays.
  • Negotiated favorable terms with 2 key vendors that decreased supply costs by 34% over a 2019 period.
  • Monitored vendor performance through KPIs, leading to the early identification of issues and reducing escalations by 20%.
  • Collaborated with the legal department to update vendor contracts for CPA compliance, reducing potential noncompliance risks.
  • Reduced vendor enrollment processing time by 43% by introducing a new verification workflow in collaboration with the IT department.

Affiliations

  • Regular volunteer with the Procurement Action Committee (PAC) local chapter, dedicated to improving vendor contract clarity and communication processes across the industry.
  • Participation in webinars hosted by the Association of Change Management Professionals (ACMP) on the impact of vendor transformation projects and procurement process reengineering.
  • Completed Lean Six Sigma Green Belt certification from Summit Group, utilizing skills to improve vendor onboarding processes and reduce discrepancies.
  • Member of the Business Continuity Institute (BCI), focusing on how procurement strategies align with risk management protocols in vendor contracts.
  • Certified in Vendor Performance Evaluation from process, regularly applying training to enhance vendor KPIs setting and performance reviews.
  • Completed training through the Vendor Management Professionals Network (VMPN), enhancing forecasting accuracy and addressing vendor performance gaps.
  • Active membership in the American Bar Association’s Contract Law division, focusing on legal aspects of third-party vendor relationships.
  • Active participation in local networking events held by Women in Procurement (WIP), fostering diverse and inclusive vendor engagement strategies.
  • Prize recipient for excellence in vendor risk management initiatives from the Vendor Compliance Forum in 2015, citing pivotal contributions to developing more robust vendor dispute solutions.
  • Certification through the Project Management Institute (PMI) in Vendor Risk Management, with ongoing education through professional development seminars.

Certifications

  • Certified Sourcing Professional (CSP) - Cedar Works - 2015
  • CompTIA Network+
  • Certified Accounts Payable Manager (CAPM) - Meridian - 2015
  • Introduction to Enterprise Resource Planning (ERP) for Vendor Managers - Ironclad Systems - 2019
  • Certified Strategic Sourcing Professional (CSSP) - Summit Group - 2018
  • Certified International Supply Chain Professional (CISCP) - Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Supply Chain Finance Professional (SCFP) - Harbor & Co. - 2022
  • Vendor Analysis and Reporting Certification - Brightline - 2023
  • Project Management Professional (PMP)

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