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Skills

  • Project management
  • Recruitment
  • Staff development
  • Public speaking
  • Budgets
  • Client relationship management
  • Relationship building
  • Communications
  • Strong verbal communication
  • User interface understanding

Work Experiences

  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 6%.
  • Identified
  • Won
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Invented
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Quickly identified problems and alerted Area Field Manager to any potential project delays.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Managed
  • Shared best practices with on-site and external personnel to align efforts and goals.

Summaries

  • Professional with over 11 years of experience as a manager for a $2 the past year revenue-generating company.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Area Field Manager.
  • Bringing 11 years of industry experience to Vantage, and ready to take on a challenging, growth-oriented role.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Area Field Manager who is proactive and meticulous, with over 17 years of experience in the initiative industry.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Dynamic application of team leadership and process improvement in a fast-paced business environment.
  • Focused on customer service
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.

Accomplishments

  • Achieved a 41% improvement in employee retention by implementing effective retention strategies and across-the-board training initiatives.
  • Spearheaded a sales strategy realignment that improved revenue growth by 24% in the the Pacific Northwest area.
  • Increased sales 7% over three years.
  • Successfully reduced employee turnover by 19% by overhauling the recruitment and retention program.
  • Led team of 12 field managers in restructuring operations, increasing productivity by 85%.
  • Implemented forecasting tools that increased sales pipeline visibility, leading to a 65% improvement in quarterly sales performance.
  • Drove cost optimization initiatives which resulted in a $16 reduction in recurring operational expenses across 12 branches.
  • Collaborated with team of 10 in the development of process.
  • Implemented predictive fleet maintenance schedules, decreasing fleet downtime by 35% and cutting repair costs by $6 annually.
  • Collaborated with cross-functional teams to streamline supply chain logistics, reducing delivery times by 64%.

Affiliations

  • Society for Industrial and Organizational Psychology (SIOP)
  • Institute of Management Consultants USA (IMC USA)
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Occupational Safety and Health Administration (OSHA) Compliance Courses
  • American Society for Quality (ASQ) - Relevant for quality assurance in field operations
  • International Business Management Institute (IBMI)
  • American Medical Informatics Association
  • Transportation Intermediaries Association (TIA)
  • Association of Field Service Managers

Certifications

  • Six Sigma Green Belt process
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Professional Human Resource (PHR) – HRCI
  • Global Logistics Associate (GLA) – American Society of Transportation and Logistics (AST&L)
  • Certified Business Analysis Professional (CBAP) - IIBA
  • Customer Service Manager Certification - AICPA
  • Google Certified Professional Cloud Architect
  • CERTIFIED FIELD SALES PRO - National Association of Sales Professionals (NASP)
  • Advanced Field Operations Manager Certification - initiative

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