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Skills

  • Conflict resolution and mediation
  • Customer service
  • Operational improvement
  • Counseling and therapy
  • Communications
  • Team collaboration and leadership
  • Cross-cultural communication
  • Special education
  • Facilitating immigration paperwork with embassies
  • Organization

Work Experiences

  • Achieved a 60% academic success rate.
  • Assisted international students in securing job placements.
  • Based study plans on academic goals.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with academic departments to create international student-specific curriculums, which boosted student engagement by 50% over two years.
  • Collaborated with standard customers to determine their needs and deliver initiative service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Competed for and won the Employee of the Year securing $9 in funding, which was used to provide financial assistance to underserved international students.
  • Connected students with psychological counseling.
  • Assisted in processing over 3 visa applications per academic term, maintaining a 35% approval rate.

Summaries

  • Achieved results within the first the past year.
  • Demonstrating budget management and risk assessment expertise
  • Achieved 33% job placements.
  • Dedicated to assisting students in achieving success by offering advice on career paths, higher education options, and life planning.
  • Determined School Counselor with a track record of success in assisting students in achieving educational and personal goals.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • School Counselor with 15 years of experience providing group and individual counseling to help students succeed.
  • Accomplished at managing large groups of international students, consistently delivering high-touch counseling services that improved overall academic retention and personal care by 79%.
  • Assisted with academic and personal challenges.
  • Knowledgeable about the development of children and adolescents, including social, behavioral, emotional, and cognitive strategies.

Accomplishments

  • Created a streamlined process for international student visa renewals, reducing application processing time by 47%.
  • Orchestrated wellness check-ins for 16 students, reducing stress and isolation complaints by 51%.
  • Guided 8 international students through employment authorization processes, ensuring 16% successful acquisition of work permits.
  • Developed mental health workshops geared towards the international student community, resulting in a 66% decrease in student counseling wait times.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed social integration programs, resulting in a 55% improvement in student engagement and peer relationship building.
  • Liaised with external housing providers to secure accommodation for international students, reducing housing complaints by 81%.
  • Led efforts to enhance cross-departmental communication around international student needs, improving issue resolution time by 21%.
  • Collaborated with academic departments to adapt curricula for international students, resulting in 82% improvement in course completion rates.
  • Created and implemented personalized academic plans for international students, leading to a 23% increase in program retention.

Affiliations

  • NAFSA Trainer Corps - Certified Professional Trainer in International Student Support
  • Global Education Advocacy Organization (GEAO) - Fundraising and Program Creator
  • Global Forum on International Counseling and Educational Exchange (GFICEE) - Conference Participant
  • Association of Information Technology Professionals
  • American Marketing Association
  • European Association for International Education (EAIE) - Session Organizer
  • International Association for College Admission Counseling (IACAC) - Regional Representative
  • American Society of Safety Professionals
  • American International Recruitment Council (AIRC) - Advisory Board Member
  • Cross-Cultural Student Alliance (CCSA) - Founding Member

Certifications

  • International Student Support Certification Northwind
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Intercultural Communication for Global Business Certification
  • Foundations of International Education Certificate by Cedar Works
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Salesforce
  • Global Mobility Specialist (GMS) by Worldwide ERC
  • Study Abroad and Exchange Certification by framework

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