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Skills

  • Network switch configuration
  • Regulatory compliance
  • Network access control
  • Network support
  • Automated network monitoring
  • Relationship development
  • Team building
  • Network documentation and SOP creation
  • Proactive identification of network vulnerabilities
  • Supervision

Work Experiences

  • Was in charge of managing system-wide operating system and software deployments, as well as any software upgrade issues that arose.
  • Assisted in the deployment of new networking tools.
  • Achieved a 80% reduction in unauthorized access incidents.
  • Achieved 33% increase in network redundancy.
  • Conducted QoS configurations for Adobe Creative Suite applications.
  • Collaborated with cross-functional teams to install and configure network hardware, achieving project completion 2 weeks ahead of schedule and under budget.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Assisted in the deployment of new networking tools and software upgrades to ensure optimal performance post-implementation.
  • Answered 16 calls per 18 months to help customers with their questions and concerns.
  • Installed wiring, cabling, and devices to set up, repair, and optimize networks.

Summaries

  • Large data storage networks, voice/data innovations, and VPNs are all areas in which he is well-versed.
  • Clear understanding of stakeholder engagement and cross-functional collaboration as well as vendor management training.
  • Accomplished at reducing data transmission delays and boosting throughput by 68%, leading critical internal projects to restructure network configurations.
  • Advanced skills in IP addressing and subnetting.
  • Background in firewall configuration.
  • Conducted diligent network assessments.
  • Network Support Specialist with 16 years of successful budget management and cross-functional collaboration experience.
  • Advocated for network security protocols.
  • Achieved durability for enterprise networks.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented QuickBooks for automated configuration backups, ensuring up-to-date system reversion in case of failure, minimizing downtime impact by 48%.
  • Enhanced VPN access reliability for remote employees, reducing the number of user-reported connectivity issues by 44%.
  • Spearheaded enterprise-wide IPv6 migration project, transitioning 7 devices to the new protocol without service interruptions.
  • Designed custom IP addressing schemes to simplify large-scale network expansion, maintaining zero IP conflicts across 16 new devices.
  • Reduced vendor-related expenses by 22% through strategic negotiations and the optimization of the hardware upgrade lifecycle.
  • Supported multi-site network architecture, leveraging metric to identify and mitigate latency spikes, enhancing network performance by 24%.
  • Assisted in designing a disaster recovery system, improving data recovery times from 6 months to one year, enhancing business continuity.
  • Diagnosed and resolved network issues, reducing first-call resolution time by 66% through targeted training and knowledge database improvements.
  • Developed a robust failover strategy, ensuring 99.9% network uptime during scheduled maintenance activities.

Affiliations

  • Monthly contributor to the Internet Engineering Task Force (IETF) discussions
  • Contributor to Wireshark Network Protocol Analyzer forums
  • Active participant in IEEE Communications Society
  • Toastmasters
  • Cloud Network Architects Member Network
  • Society of Women Engineers
  • Tech Support Alliance Network Contributor
  • Active Linux Network Admin User Group Member
  • Lions Club
  • International Association of Administrative Professionals

Certifications

  • Microsoft Certified: Azure Administrator Associate
  • Fortinet Network Security Expert (NSE) procedure
  • SolarWinds Certified Professional (SCP)
  • Certified Internet of Things (IoT) Systems Analyst
  • SHRM Certified Professional (SHRM-CP)
  • ITIL Foundation Certification
  • Google Certified Professional Cloud Architect
  • Certified Information Systems Auditor (CISA)
  • Google Professional Cloud Network Engineer
  • CompTIA Network+

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