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Skills

  • Cross-functional collaboration with medical professionals
  • Home care service expansion
  • Acute and rehabilitative care
  • Partnership building with healthcare providers
  • Healthcare delivery
  • Health information systems
  • Onboarding Process Streamlining
  • Multidisciplinary team leadership
  • Quality assurance controls
  • Employee retention strategies

Work Experiences

  • Pushed for improvements in process, efficiency, and quality, which resulted in a 15% increase in patient discharge times.
  • Achieved a 68% improvement in patient care satisfaction.
  • Provided training to pharmacy interns as well as newly hired technicians.
  • Promoted capital components of various process rates by identifying and implementing strategies to improve current residential facilities.
  • Added services like procedure, metric, and initiative to diversify the facility's offerings.
  • Achieved a 45% reduction in emergency room visits.
  • Achieved results over 6 months.
  • Achieved consistent results during several months.
  • Checked the pharmacy area on a regular basis to make sure it was kept tidy, clean, and debris-free.
  • Hired and recruited intelligent clinical and administrative staff to supplement the team's already impressive skill set.

Summaries

  • Established Pharmacy Manager with experience working with people of all ages and personalities, as well as knowledge of regulatory requirements.
  • Proficient in promoting standard by leveraging stakeholder engagement and project management knowledge.
  • Effective at increasing revenue, team productivity, and policy compliance in order to keep the facility running at a profitable and sustainable level.
  • Strategic thinker with expertise in process improvement.
  • Knowledge of Workday in depth, as well as performance reporting and risk assessment abilities.
  • Category, method, and framework are all available.
  • Professional with extensive knowledge of performance metrics, immunizations, and medical advice.
  • Standard and framework have a proven track record.
  • Polished, hardworking, and willing to go above and beyond to complete any task.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.

Accomplishments

  • Administered a new patient tracking system, which led to a 85% reduction in patient data entry errors and a 4% increase in reporting accuracy.
  • Directed the creation of a recovery care pathway which reduced hospital readmission rates by 78%, supporting improved long-term patient outcomes.
  • Orchestrated a turnkey remote patient monitoring service for chronic disease management, growing operational capacity by 83% over one year.
  • Collaborated with a multidisciplinary team to reduce patient wait times, decreasing by 9%, while enhancing overall service delivery.
  • Partnered with method to develop emergency care responses for homebound patients, resulting in a several months% decrease in critical incident response times.
  • Facilitated patient recovery group programs, resulting in a 62% decrease in hospitalization recurrences for high-risk groups.
  • Initiated a compliance overhaul with new healthcare regulations, successfully reducing violations to 10 for regulatory audits in 2023.
  • Successfully managed the budgeting and cost reduction of a home health program, achieving a savings of $2 while maintaining patient care standards.
  • Accelerated patient recovery times by implementing evidence-based protocols, reducing the average recovery by 5 days.
  • Expanded the reach of home health services across the Southeast by forming partnerships with initiative, increasing revenue by 73%.

Affiliations

  • American Society of Health-System Pharmacists (ASHP) - Integrated pharmacological guidelines into home care to improve medication adherence and safety.
  • Academy of Home Health Compliance (AHHC) - Created policies ensuring adherence to CMS regulations in leading home health operations.
  • American Health Care Association (AHCA) - Collaborated on initiatives to enhance quality care in home health services for the elderly.
  • American Telemedicine Association (ATA) - Improved telehealth policies and technologies to advance home wellness care, preventing unnecessary hospitalizations.
  • Centers for Medicare & Medicaid Services (CMS) - Guided policy recommendations on reimbursement for home wellness services and eldercare programs.
  • American Academy of Family Physicians (AAFP) - Engaged in research and knowledge-sharing for home-based care strategies tailored for family patients.
  • American Board of Family Medicine (ABFM) - Participated in certification programs in family medicine, emphasizing home healthcare and patient continuity.
  • National Association for Healthcare Quality (NAHQ) - Contributed to improving healthcare quality metrics through knowledge-sharing on patient outcomes and safety protocols.
  • Case Management Society of America (CMSA) - Participated in professional networks focusing on effective case management processes in home healthcare environments.
  • National Patient Safety Foundation (NPSF) - Prioritized patient safety initiatives to reduce adverse incidents in the delivery of home health services.

Certifications

  • CompTIA A+ Technician
  • Certified Clinical Documentation Specialist (CCDS) - standard
  • CompTIA Security+
  • Population Health Management Certification - method
  • American Academy of Financial Management (AAFM)
  • CompTIA Network+
  • Salesforce
  • Certified in Healthcare Quality (CPHQ) - system
  • Healthcare Technology Management Certification - program
  • SAP Certified Application Associate

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