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Skills

  • Cross-functional team collaboration
  • Multi-Task Management
  • Postage procedures knowledge
  • Postal regulations knowledge
  • Business Development
  • Clean driving record
  • Map reading expertise
  • Flawless driving record
  • Familiarity with local routes
  • Highly organized

Work Experiences

  • Assisted in testing automated package lockers.
  • Addressed roadwork or incidents ahead of time.
  • Addressed questions regarding postal products.
  • Provided change of address cards and other postal forms when necessary.
  • Picked up and delivered mail on time, taking into account weather and road conditions each day.
  • Organized and cased mail for a specific route in order of delivery.
  • Assisted in testing and refining usage of automated package lockers, resulting in smoother customer pick-ups and reducing wait times by 31%.
  • Adhered to occupational safety regulations.
  • Completed regular safety audits on postal vehicles.
  • Complied with environmental regulations.

Summaries

  • Client-centered approach to ensure the company gets the best deals while staying within budget.
  • Strong package management and delivery in adverse weather conditions.
  • Self-motivated hard worker who approaches all mail duties with enthusiasm and vigor.
  • Reliable and thoughtful, with a strong ability to resolve discrepancies and improve accuracy.
  • Bringing 16 years of experience in Government and a track record of putting successful, cost-effective solutions into action.
  • Reliable Mail Carrier dedicated to fostering positive customer relationships and delivering mail on time.
  • Security specialist with extensive experience screening people, containers, and materials for security risks.
  • Reliable city carrier with 6 years of experience delivering mail to homes and businesses throughout the Austin area.
  • In-depth knowledge of the standard contractual format, including schedules and amendments.
  • Ethical Contract Specialist with 12 years of contract analysis and revision experience.

Accomplishments

  • Accepted and processed payment for COD deliveries, maintaining daily balances with zero errors across over 9 transactions per shift.
  • Guided
  • Consistently met productivity goals established for both package and mail sorting for the Southwest, ensuring all key performance indicators for delivery timelines were met.
  • Represented
  • Implemented an emergency notification system to text critical information to community members’ cell phones.
  • Recorded
  • Completed a $17 million upgrade of the SAP system.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Documented
  • Researched

Affiliations

  • Professional Development Member - Continuous participation in standard workshops and training for mail sorting and customer service improvement.
  • Municipal Traffic Safety Partnership Advocate - Took part in initiatives aimed at improving road and pedestrian safety impacting city carriers.
  • First Aid and CPR Certified with 2022 Certification - Ensuring preparedness to assist on the job in case of emergency situations.
  • Jaycees
  • American Postal Workers Union (APWU) - Engaged in initiatives that promote service quality and work-life balance for mail carriers.
  • Community Engagement Representative with Boston - Recognized for contributions to maintaining high standards of postal service and community interaction.
  • Toastmasters
  • Freemason
  • Local Postal Industry Council (LPIC) Member - Collaborated with postal service providers to enhance infrastructure accessibility and operational efficiency.
  • American Marketing Association

Certifications

  • Apple Certified Associate (ACA)
  • Leadership in Postal Operations Training
  • Safe Driving Award from National Safety Council (NSC)
  • Weather Emergency Postal Response Training Certification
  • Certification in Communication and Customer Interaction Skills
  • Transportation and Distribution Specialist Certification
  • Google Certified Professional Cloud Architect
  • Certificate in Ergonomics for Mail Handlers and Carriers
  • Fundamentals of Mail Processing Operations
  • Certificate in Postal Route Planning and Efficiency

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