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Skills

  • Operational improvement
  • Chemical cleaners
  • Bloodborne pathogen training
  • HAZMAT knowledge
  • Cleaning product waste management
  • Customer service problem resolution
  • Relationship development
  • Supervision
  • Adherence to industry cleanliness standards
  • Organization

Work Experiences

  • Conducted regular performance audits across 4 facilities, raising team efficiency by 81% through constructive feedback and retraining sessions.
  • Identified facility issues, such as repair needs and major maintenance issues, and reported them to management.
  • Allowed for more thorough facility sanitation.
  • Kept the restrooms clean, stocked, and well-maintained for both staff and visitors.
  • Achieved highest certification for cleanliness.
  • Meticulously dusted all of the furniture and fixtures.
  • Achieved zero incidents involving chemical misuse over 2016.
  • Tabletops, chairs, and condiment containers were all wiped down.
  • Achieved results through 2024.
  • Completed deep cleaning tasks such as buffing and polishing floors each the past year.

Summaries

  • Advanced leader in preventive maintenance solutions, maintaining economical equipment inventories to save $18 in servicing costs annually.
  • Trained in operating equipment, handling chemicals, and restocking supplies.
  • Janitorial Manager is a multi-talented Janitorial Manager who is consistently rewarded for planning and operational improvements.
  • Balanced leadership with proven conflict resolution skills.
  • Individual with 16 years of experience cleaning initiative buildings who is trustworthy.
  • Advanced leader in preventive maintenance solutions.
  • Reliable and trustworthy Janitorial Manager with experience keeping interior and exterior building spaces clean and orderly.
  • Adept at identifying work inefficiencies.
  • Working independently to manage cleaning needs in all areas of the building.
  • Completes tasks with zeal and offers skills in workflow optimization and data analysis.

Accomplishments

  • Led janitorial cleaning operations for a 13-building facility, ensuring cleanliness standards were consistently met and surpassed.
  • Successfully reduced customer complaints by 46% through ongoing employee training and targeted quality control audits.
  • Led the development of a sustainable cleaning initiative, reducing chemical waste use by 16%, and implemented eco-friendly supplies.
  • Directed the successful implementation of a new cleaning service contract worth $7, ensuring all client requirements were met.
  • Developed and implemented a rotation-based cleaning schedule that improved coverage and reduced disruptions by three years.
  • Reengineered workflow processes in coordination with building managers, achieving faster turnaround times by 6 hours per cleaning cycle.
  • Trained staff on the latest in green cleaning methods, cutting the use of harmful chemicals in operations by 27% over 2022.
  • Documented and resolved procedure which led to metric.
  • Evaluated and acquired new cleaning technologies, improving cleaning speed and reducing labor costs by 36%.
  • Successfully executed 16 safety drills and emergency response procedures, ensuring rapid and effective team readiness during actual emergencies.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Certified Green Custodian (CGC) Program
  • American Society of Safety Professionals
  • Indoor Air Quality Association (IAQA) Certified Member
  • Green Seal (GS) Certification
  • National Environmental Health Association (NEHA)
  • National Association of Safety Professionals (NASP)
  • Society of Women Engineers
  • Cleaning Systems Management Certification
  • American Medical Informatics Association

Certifications

  • CompTIA A+ Technician
  • High Performance Floor Care Certification - Adobe Creative Suite
  • Certified Custodial Technician (CCT) – Brightline
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • OSHA 30-Hour General Industry Safety and Health
  • CompTIA Security+
  • Certified Cleaning, Maintenance & Restoration Technician (CMRT) - standard
  • Diversity and Inclusion in Facility Management - 2020
  • Green Cleaning Professional Certification (GCPC)

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