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Skills

  • Insurance policy coverage knowledge
  • Insurance fraud expertise
  • Hardware evaluation
  • Operational improvement
  • Process improvement
  • Analytical
  • Problem resolution
  • MS Office
  • Risk management
  • Rules of evidence

Work Experiences

  • Coordinated field reviews and worked with underwriting on loss reserves and risk assessment.
  • System helped me achieve $248,000.
  • Achieved 40% audit approval rating.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Achieved a 76% increase in repeat submissions.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Used Tableau to compile data gathered from various sources.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Workday was delivered to customer locations by me.
  • Worked closely with law enforcement and testified in criminal cases.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Reliable and trustworthy.
  • Strong technical skills and experience in process improvement.
  • Framework, method, and procedure are all available.
  • Top-producing salesperson and industry expert in Healthcare.
  • Proficient in promoting standard by leveraging data analysis and quality assurance knowledge.
  • Negotiates fair and thorough resolutions to all claims in a peaceful manner.
  • Process are well-understood.
  • Data analysis Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Collaborated with internal departments to resolve escalated claims disputes, resulting in a 18% increase in timely resolution while reducing backlog.
  • Managed recovery and reimbursement of over $15 for overpaid medical claims within 16 months timeframe, meeting organizational KPIs.
  • Analyzed claim trends to develop strategic recommendations for reducing total medical expenditure by $10 annually.
  • Successfully reviewed high-dollar system claims to ensure compliance with contract guidelines and payer agreements, minimizing potential overpayments.
  • Collaborated with team of 18 in the development of standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Used advanced claim reporting analytics to highlight inefficiencies in provider billing, which resulted in 20% claim accuracy improvement.
  • Developed a comprehensive performance dashboard to monitor claims throughput and accuracy, improving transparency and goal tracking across teams.
  • Mitigated risk by identifying and correcting coding errors in 15 claims, saving the company 13 in potentially wrong payouts.
  • Identified industry trends in high-cost claims, resulting in improved financial forecasting and cost control measures at Ironclad Systems.

Affiliations

  • Active participation in the Health Care Compliance Association (HCCA), receiving updates on legal and compliance matters related to healthcare claims.
  • Certified in Medical Coding & Billing through the American Academy of Professional Coders (AAPC), with continuing education completed in 2016.
  • Affiliated professional through the National Association of Benefits and Insurance Professionals (NABIP), expanding expertise in medical claims and insurance regulations.
  • Active participant in the Healthcare Financial Management Association (HFMA), developing expertise in payer contract negotiation and reimbursement strategies.
  • Member, American Health Information Management Association (AHIMA), with a focus on medical records integrity and regulatory compliance.
  • Member, Insurance & Subrogation Networking Group, focusing on complex claims and coordinated recovery efforts across multiple payer systems.
  • Engaged in the Compliance Certification Board’s (CCB) programs for ongoing education in healthcare regulatory compliance.
  • Completed training workshop on post-payment audits by the Association of Certified Fraud Examiners (ACFE), focusing on recovery efforts.
  • Attended the annual Claims Conference hosted by the Self-Insurance Institute of America (SIIA), focusing on advanced claims resolution techniques.
  • Enrolled in continuing education through the National Institutes of Health (NIH) focusing on medical necessity documentation standards.

Certifications

  • Certified Fraud Examiner (CFE) through the Association of Certified Fraud Examiners
  • Certified Medical Claims Specialist (CMCS) by the Medical Billing and Coding Certification Board (MBCCB)
  • Project Management Professional (PMP)
  • Certified Inpatient Coder (CIC) from AAPC
  • AHIMA Certified Documentation Improvement Practitioner (CDIP)
  • Leadership Certification in Revenue Integrity (LCRI) by the National Uniform Claim Committee (NUCC)
  • Certificate in Physician Coding by Northwind for advanced ICD CPT coding skills
  • Health Care Compliance (CHC) Certification by the Compliance Certification Board (CCB)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)

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