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Skills

  • Chauffeuring
  • Territory Sales Experience
  • Personal hygiene assistance
  • Product ordering
  • Customer satisfaction
  • Operational improvement
  • Results-oriented
  • Time management skills
  • Schedule management
  • Vital signs monitoring

Work Experiences

  • Solved
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Went grocery shopping on a regular basis to keep the house stocked with necessities.
  • Successfully led key projects that yielded a metric.
  • Remained alert to client problems or health issues and responded competently.
  • On-site training was provided by me.
  • Got better.
  • In charge of day-to-day operations and equipment maintenance in the process department.
  • Had planned ahead.
  • Provided management with standard updates on renewal progress, at-risk renewals, and renewal forecasts.

Summaries

  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Service-driven
  • Dependable
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a system position with a forward-thinking organization.
  • Focused on customer service
  • When reviewing instructions and medical charts to administer medications and treatments correctly, be thorough.
  • 8 years of relevant experience as a detail-oriented Personal Assistant.

Accomplishments

  • Achieved PMP in crisis prevention intervention (CPI), helping de-escalate 4 incidents and ensuring a safer environment for both patients and staff.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated crisis prevention plans with multidisciplinary teams, achieving a 84% reduction in patient crises and violent outbursts.
  • Assisted in daily living activities for patients, such as dressing, bathing, and feeding, which contributed to improved patient independence and well-being.
  • Resolved product issue through consumer testing.
  • Mentored 11 new Direct Care Aides on de-escalation and crisis prevention techniques, resulting in a reduction of behavioral incidents by 49%.
  • Maintained daily logs of patient behavior, activities, and vitals, which contributed to accurate diagnoses and faster treatment adjustments.
  • Conducted patient assessments in collaboration with nursing staff and recommended adjustments to care plans, improving patient recovery rates by 85%.
  • Reduced patient transfer injuries by 42% through proper usage of mechanical lift devices and safe handling techniques.
  • Led a project to standardize infection control procedures, resulting in a 70% reduction in facility-wide infection rates over several months.

Affiliations

  • Call for Caregivers Consortium - Professional Member
  • International Council of Nurses
  • Project Management Institute
  • Certified Nursing Assistant (CNA) - Valid through 2018
  • National Council of Certified Dementia Practitioners (NCCDP)
  • CPR and First Aid Certification - 2021 through system
  • Direct Care Alliance - Advocate Membership
  • The National Certification Council for Activity Professionals (NCCAP)
  • Elder Care Workforce Alliance
  • National Association for Home Care & Hospice (NAHC)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Compassionate Care Training Certification Cedar Works, 2019
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Caregiver for the Elderly (CCE) - Cedar Works
  • ServSafe
  • Certified Behavioral Health Technician (CBHT)
  • Salesforce

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