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Skills

  • Team management
  • Inventory Invoicing and Billing Oversight
  • Employee training and onboarding
  • Customs documentation and compliance
  • Fleet and Vendor Management
  • Incident reporting and risk management
  • Initiative equipment
  • Client Satisfaction Improvement Strategies
  • Freight Damage Claims Resolution
  • Cross-functional team collaboration

Work Experiences

  • Addressed discrepancies in shipment weights.
  • Achieved Top Performer for reducing operational costs by over $8 through process improvements in freight handling.
  • Achieved savings over the course of 2018.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved zero violations over a one year period.
  • Achieved OSHA for all team members.
  • Achieved compliance improvements over 2020.
  • Authenticated cargo documentation to ensure compliance with customs regulations, reducing delays by 18 months per shipment.
  • Collaborated closely with metric airline partners to streamline last-minute schedule adjustments, reducing lost or delayed freight incidents by 68%.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Hardworking and dependable, speaking Spanish and French fluently.
  • Outstanding time management, coordination, and organizational skills.
  • Adept at mentoring teams and improving efficiency across the board, resulting in measurable cost reductions and improved freight handling performance.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 31% reduction in lost cargo incidents.
  • Air Freight Delivery Supervisor is a multi-talented Air Freight Delivery Supervisor who is consistently rewarded for planning and operational improvements.
  • Boosted team performance by 49%.
  • Risk assessment and process improvement are two examples of expertise areas.

Accomplishments

  • Executed a cost optimization strategy for equipment rental and fuel, leading to savings of 18 over 2023.
  • Standardized load balancing procedures across different freight routes, leading to an estimated reduction in transport costs by 21%.
  • Enabled faster decision-making by building detailed operational reports that tracked shipment processing and delivery times, reducing delays by 18%.
  • Developed a comprehensive employee training program on freight tracking software, resulting in 79% faster processing times.
  • Worked closely with customs officials and ensured that all international shipments met regulatory compliance standards, reducing clearance delays by 31%.
  • Implemented an employee recognition program that increased team morale and reduced turnover by 45% over 2018.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led cross-functional collaboration with security and quality teams to reduce cargo theft incidents, bringing losses down by 55%.
  • Documented and resolved standard which led to system.
  • Reduced cargo damage incidents by 56% by implementing a quality assurance process for priority goods.

Affiliations

  • International Council of Nurses
  • Leadership Development Program Alumni Beacon Labs
  • Airfreight Logistics Networking Group
  • Freight Forwarding Operational Managers' Forum
  • American Marketing Association
  • National Association for Cargo Security Policy
  • Certified Dangerous Goods Professional (CDGP)
  • American Society of Transportation and Logistics (ASTL)
  • American Medical Informatics Association
  • American Society of Safety Professionals

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Cargo Screening Facility (CCSF) Compliance Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Forklift Safety Training Certification
  • Customs Trade Partnership Against Terrorism (C-TPAT) Certification
  • Certified Air Freight Specialist (CAFS) - procedure
  • Certified Supply Chain Professional (CSCP) - standard
  • Certified Aviation Management Professional (CAMP)
  • Certified Business Analysis Professional (CBAP)
  • Transportation Worker Identification Credential (TWIC) Card

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