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Skills

  • Capital improvement planning
  • Cross-cultural team leadership
  • Training program development
  • Contract development and negotiation
  • Risk assessment and mitigation
  • Insurance billing
  • Global market expansion strategies
  • RFI Scanners
  • Team management
  • Export/import regulatory compliance

Work Experiences

  • Identified initiative areas that needed immediate attention and implemented standard program, increasing productivity by 2%.
  • Increased sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Created and implemented promotional strategies to help the company succeed while staying within budget.
  • Achieved Excellence Award recognition for best governance practices.
  • Accomplished within the first one year.
  • Was in charge of a team of 4 program professionals who were tasked with meeting the needs of vendor management.
  • Spearheaded the reorganization of various departments in order to increase productivity.
  • Reviewed employee performance and provided constructive feedback to help them improve their weaknesses every three years.
  • Supervised method department with over 7 employees and $6 procedure budget.
  • Kept an eye on supplier operations to ensure quality, on-time delivery, and compliance with contract specifications.

Summaries

  • Procedure and program have a proven track record.
  • Proficient in promoting category by leveraging risk assessment and client relations knowledge.
  • Excellent organizational, multitasking, and problem-solving skills. Service-oriented and performance-driven.
  • To maximize efficiency and balance objectives with operational requirements, smoothly administer budgets, train staff, and monitor procedures.
  • Dedicated to maximizing employee engagement and performance through training, monitoring, and morale-building techniques.
  • Mentor who is adept at motivating and challenging team members to meet and exceed company goals.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Scrum Master certified
  • Process, procedure, and program are all available.
  • International Program Manager is a hardworking and dependable International Program Manager who excels at team leadership and stakeholder engagement.

Accomplishments

  • Developed multilingual training programs adopted across 3 operational regions, improving staff onboarding processes and ROI on international assignments.
  • Formulated a strategic alliance with method, leading to successful joint ventures that contributed 29% to revenue growth in the Southwest.
  • Facilitated knowledge sharing among regional managers in 14 divisions worldwide, accelerating best practice adoption and improving decision-making processes.
  • Reduced operational inefficiencies by reengineering processes across 10 regions, delivering cost savings of $142,000 for the global operations team.
  • Designed a 12-step governance framework, leading to 78% improvement in compliance and adherence to internal policy regulations in global offices.
  • Implemented governance best practices that improved transparency and compliance in 8 global operations, reducing risk factors by 59% through process.
  • Streamlined global program operations, reducing costs by 17% without sacrificing quality across 14 international offices.
  • Coordinated supply chain realignments that reduced lead time by 80% across 6 global hubs, improving overall program efficiency.
  • Enhanced the export compliance framework, ensuring adherence to international regulations across 3 business units and reducing penalties by 74% in 2017.
  • Utilized comprehensive market analysis to create expansion strategy for new products in 17 international markets, resulting in 51% increase in market penetration.

Affiliations

  • Member, International Customer Management Institute (ICMI)
  • Participant, Global Digital Transformation Alliance (GDTA)
  • Certified Member, Prosci Change Management Network
  • Delegate, Foreign Affairs Council on Trade Development
  • Educational Affiliate, International Project Finance Association (IPFA)
  • Chapter Member, Transnational Governance Leadership Consortium
  • Member, Risk Management Society (RIMS)
  • Certified Practitioner, International Institute for Analytics (IIA)
  • Member, Cross-Cultural Leadership Association (CCLA)
  • Member, International Project Management Association (IPMA)

Certifications

  • Change Management Certified Professional (CCMP) – 2015
  • Salesforce
  • Cross-Cultural Competency Certification – Brightline
  • Diplomacy & International Law Certification – Beacon Labs
  • Microsoft Office Specialist (MOS)
  • Certified Professional in Supplier Diversity (CPSD) – 2020
  • Certified Business Analysis Professional (CBAP) - 2018
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • First Aid/CPR

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