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Skills

  • Process improvement
  • Cognitive impairment support
  • Community activities coordination
  • Electronic Medical Record (EMR) Documentation
  • Team management
  • Adaptability in fast-changing conditions
  • Empathy and compassion in caregiving
  • Hospice and palliative care
  • Professional bedside manner
  • Data entry accuracy

Work Experiences

  • Provided improved, personal care, and ambulation to patients.
  • Collaborated with nursing staff to handle emergencies efficiently, reducing response times by 16% following protocol updates.
  • Documented daily care and health updates in electronic medical records, ensuring 100% accuracy and compliance with regulatory guidelines.
  • Actively listened to resident concerns.
  • Conducted equipment testing.
  • Achieved recognition as Innovation Award for integrating new safety procedures that led to a 77% decrease in incidents.
  • Assisted in developing end-of-life care plans.
  • Addressed residents’ unique mental health needs.
  • Collaborated with medical staff and families to adjust care plans, resulting in more responsive and individualized resident care.
  • Avoided the need for external intervention.

Summaries

  • Strengths in budget management and risk assessment backed up by Mental Health training.
  • Advocated for residents' needs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in behavior modification therapy, reducing behavioral outbursts by 66% by tailoring strategies to individual mental health needs.
  • In a variety of routine and complex situations, highly organized and professional.
  • Collaborated with nursing staff.
  • Provides comfort to patients by setting up and operating equipment, collecting histories, and setting up and operating equipment.
  • Achieved higher participation rates in community programming.
  • Costs were consistently reduced while profits were increased.
  • Adhered to all state and federal regulations.

Accomplishments

  • Coordinated group activities for elderly residents, leading to a 84% increase in social engagement at the facility.
  • Successfully reduced aggressive behaviors among residents through consistent behavior therapy techniques, decreasing intervention needs by 73%.
  • Prepared 6 care reports weekly to keep family members and healthcare providers updated on residents' physical and emotional health.
  • Provided emotional support to both residents and their families during difficult health transitions and end-of-life care scenarios.
  • Documented and resolved procedure which led to program.
  • Monitored and documented progress of residents' physical mobility exercises, working closely with physical therapists to optimize recovery outcomes.
  • Assisted with bathing, dressing, and grooming routines for up to 4 residents, contributing to the overall dignity and comfort of each individual.
  • Ensured that everyone in the unit received proper hydration and nutrition, striving for a daily completion rate of 54%
  • Led palliative care efforts with the medical team, resulting in more comfortable end-of-life experiences for 9 residents and their families.
  • Developed and implemented customized daily routines tailored to resident needs, leading to a 45% increase in resident satisfaction.

Affiliations

  • Association for Computing Machinery
  • American Society of Safety Professionals
  • International Council of Nurses
  • National Association for Healthcare Quality (NAHQ)
  • Association of Information Technology Professionals
  • International Council of Nurses (ICN)
  • Council on Social Work Education (CSWE)
  • Member, Healthcare Leadership Network (HLN)
  • Freemason
  • National Alliance on Mental Illness (NAMI)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Health Unit Coordinator (CHUC)
  • Crisis Intervention Training (CIT) Certification
  • Certified Mental Health Technician (CMHT) - standard
  • CNA Advanced Certification in Mental Health Care (Optional Endorsement)
  • Trauma-Informed Care Certification
  • Certified Direct Support Professional (DSP) - National Alliance for Direct Support Professionals (NADSP)
  • Certified Public Accountant (CPA)
  • National Council for Behavioral Health (NCBH) Mental Health First Aid (MHFA) Certification
  • CPR and First Aid Certification – standard

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