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Skills

  • Conflict deescalation
  • Mailing restriction expertise
  • Dictation experience
  • Magnify Predictive Targeting System
  • Conflict resolution skill
  • Manager support
  • i2 Transportation Manager
  • Conflict mediation
  • Conflict resolution ability
  • Addiction therapy

Work Experiences

  • Assigned individual responsibilities based on each project team member's strengths to coordinate 14 project team members.
  • Achieved $3 cost reduction in infrastructure spending.
  • Achieved 65% fewer unauthorized access attempts.
  • Achieved Top Performer recognition.
  • Achieved results in under 18 months.
  • Developed comprehensive network security protocols, reducing external attack vectors by 63%.
  • Collaborated with C-Suite executives to align ICT projects with corporate strategy, securing an annual IT investment increase of 15%.
  • Developed ICT governance and policy frameworks that led to Employee of the Year recognition in 2021.
  • Coordinated migration of 14 legacy systems.
  • Worked closely with project members to identify and quickly resolve issues.

Summaries

  • Professional with HubSpot and Workday skills who is conscientious and dynamic.
  • Achieved results through digital transformation.
  • Achieved a 68% increase in system reliability through the design and implementation of robust digital transformation strategies across finance.
  • ICT Manager who is passionate about team leadership and performance reporting.
  • Achieved cost reductions of 69%.
  • Cut hardware costs by 65%.
  • ICT Manager with 6 years of experience achieving ambitious goals in a difficult IT environment.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • ICT Manager with 8 years of experience and top-notch abilities in workflow organization, complex problem solving, and accurate decision-making based on sound judgment and analytical abilities.
  • Building positive relationships with customers and other stakeholders is something I'm very good at.

Accomplishments

  • Redesigned IT project workflows, shortening project delivery times by two years and fostering a culture of continuous improvement.
  • Coordinated with departments company-wide on cyber resilience exercises, boosting responsiveness and security awareness by 61%.
  • Led a proof-of-concept for system, which resulted in its adoption with an ROI increase of 52% within two years.
  • Reduced IT procurement costs by 67% through effective supplier negotiations and implementing open-source software solutions.
  • Directed the integration of method, driving a 28% reduction in IT operational costs within one year.
  • Led team responsible for implementing automated routine tasks, resulting in 6 months faster process completion.
  • Directed the deployment of a virtualization solution, saving $73,000 annually in hardware and licensing expenditures.
  • Coordinated a comprehensive training program for category, achieving 29% user adoption among employees within 18 months.
  • Documented and resolved program which led to procedure.
  • Developed and enforced company-wide data protection policies, resulting in a 69% decline in security breaches over two years.

Affiliations

  • Freemason
  • Information Technology Infrastructure Library (ITIL) - Member
  • Global Association of Risk Professionals (GARP) - Digital Risk Chapter
  • Member of the Cloud Security Alliance (CSA)
  • Society of Women Engineers
  • International Council of Nurses
  • Member of the International Association of Privacy Professionals (IAPP)
  • Cybersecurity & Infrastructure Security Agency (CISA) Certified Member
  • Project Management Institute
  • CompTIA Network+ Certification Holder

Certifications

  • Certified Information Privacy Professional (CIPP/US)
  • ServSafe
  • Project Management Professional (PMP) by procedure
  • Oracle Certified Professional: Oracle Cloud Infrastructure Architect
  • Microsoft Certified: Power Platform Solution Architect
  • Certified Public Accountant
  • Certified Cybersecurity Technician (CCT)
  • Certified Professional in Cloud Security (CCSP) by Harbor & Co.
  • VMware Certified Professional - Data Center Virtualization (VCP-DCV)
  • Certified Ethical Hacker (CEH) by EC-Council

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