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Skills

  • Project management
  • Customer service
  • Process improvement
  • Hardware evaluation
  • Conflict resolution
  • Project organization
  • Operational improvement
  • Organization
  • Inspection reviews
  • Client needs assessment

Work Experiences

  • Kept track of everything.
  • Planned standard staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Kept track of deliveries, shipments, and stock movement in the warehouse.
  • Guided
  • Recommendation
  • Kept track of how much procedure supplies were being used and contacted vendors to place new orders.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Started it.

Summaries

  • Innovative
  • Customer service specialist with 11 years of framework experience who is dedicated and detail-oriented.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Over 15 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Adaptable, tenacious, and capable project manager with over 6 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Category and process are examples of abilities.
  • Expert
  • Professional with over 12 years of experience in project management and process improvement initiatives across the enterprise.
  • Professional knowledge of inventory levels and capacity.
  • Versatile

Accomplishments

  • Documented and resolved process which led to system.
  • Resolved product issue through consumer testing.
  • Developed logistical plans that optimized transportation, resulting in a 72% reduction in delivery times for food orders.
  • Achieved a 47% increase in volunteer retention through the implementation of recognition programs and regular team engagement.
  • Collaborated with food suppliers to source high-quality ingredients, leading to a 19% growth in nutritious meals provided.
  • Led team of 6 volunteers to repackage and distribute 11 pounds of donated food for local shelters every month.
  • Collaborated with 12 community partners to distribute system of food and provide meals to 13 families per week.
  • Initiated a food recovery program with local farmers markets, recovering 69% more fresh produce and increasing supply to clients.
  • Secured 16 new community partnerships to expand the organization’s donor base and provide more consistent food supplies.
  • Recognized by Lakeside Partners with initiative for exceptional contributions to reducing food waste and community service.

Affiliations

  • Project Management Institute
  • Certified Food Safety Manager (CFSM) - 2019
  • Feeding America Volunteer Network
  • Society of Women Engineers
  • Certified in Serving Safe Food (TAFE)
  • National Food Bank Federation (NFBF)
  • American Marketing Association
  • County Partnership for Emergency Food Services
  • Community Food Security Coalition
  • Community Action Network (CAN)

Certifications

  • Nonprofit Financial Management Certification - method, 2016
  • Cisco Certified Network Associate (CCNA)
  • Healthy Food Bank Hub Training - Powered by Feeding America & Academy of Nutrition and Dietetics
  • Certification in Humanitarian Logistics (CHL) - Beacon Labs, 2020
  • Food Allergy Educator Certification - Provided by framework, 2023
  • Association for Project Management (APM)
  • Advanced Volunteer Program Management Certification - program, 2020
  • Google Certified Professional Cloud Architect
  • First Aid/CPR/AED Certification - Certified by American Red Cross, 2018
  • Certificate in Donor Relations and Fundraising Management - Ironclad Systems, 2023

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