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Skills

  • HIPAA compliance
  • Confidential data handling
  • Inventory management for medical supplies
  • Patient follow-up protocols
  • Patient Intake Streamlining
  • Digital filing system implementation
  • Team management
  • Business operations
  • Problem resolution
  • Customer service in healthcare settings

Work Experiences

  • Collaborated with clinical teams to schedule over 10 medical procedures weekly, reducing patient wait times by 39%.
  • Boosted online interaction by 61%.
  • Assisted in updating patient care protocols.
  • Was in charge of patient scheduling, check-in, check-out, and billing payments.
  • Assisted in gathering insurance data.
  • Assisted physicians with telemedicine software setup.
  • Achieved results within 2019.
  • Achieved zero violations.
  • Achieved over 18% accuracy.
  • Achieved updates within two years.

Summaries

  • Medical Staff Assistant is a well-organized Medical Staff Assistant who is well-versed in healthcare processes and administrative requirements.
  • With over 10 years of experience in the system industry, I am committed to organization and collaboration.
  • Exceptional attention to detail, collaboration, and typing skills.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved zero scheduling conflicts.
  • Achieved 25% accuracy in patient demographic data.
  • Achieved improvements in the first 12 months.
  • For a busy category practice, a capable Medical Staff Assistant capable of handling all medical administrative needs.
  • Achieved 45% accuracy in documentation.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Collaborated with team of 6 in the development of procedure.
  • Developed onboarding documentation and processes for new administrative staff, cutting training time by 29% and improving team productivity.
  • Reduced patient payment processing errors by working closely with the billing department and training staff on meticulous financial documentation practices.
  • Assisted in reducing operational expenses by implementing cost-saving strategies, which saved the facility approximately $12 yearly.
  • Devised and implemented a new clinic scheduling system, reducing no-show appointments by 72% and improving overall clinic attendance and revenue.
  • Processed over 17 insurance claims daily, resulting in a 72% reduction of claim rejections and discrepancies during audits.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated and distributed weekly workload and efficiency reports for review by department heads, leading to a marked improvement in task completion rates.
  • Created procedure templates and documentation for the administrative team, standardizing workflows and resulting in a 28% increase in task efficiency.
  • Supervised the electronic health record maintenance for 3 patients, ensuring the accuracy and confidentiality of sensitive medical data.

Affiliations

  • Certified Professional in Patient Safety (CPPS)
  • American Marketing Association
  • National Association for Health Professionals (NAHP)
  • National Alliance for Health Information Technology (NAHIT)
  • National Healthcareer Association (NHA)
  • Certified Medical Administrative Assistant Scrum Master by system
  • Association for Healthcare Revenue Integrity (NAHRI)
  • Association of Staff Physician Recruiters (ASPR)
  • American Hospital Association (AHA)
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Professional Biller (CPB) - Lakeside Partners, 2020
  • Certified Healthcare Access Associate (CHAA)
  • Certified Professional Coder (CPC) – Ironclad Systems, 2021
  • Certified Public Accountant
  • Advanced Telehealth Coordinator Certification - Brightline
  • Basic Life Support (BLS) Certification - framework
  • Certified in Medical Scheduling and Office Administration - Summit Group
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Clinical Medical Assistant (CCMA) – system

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