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Skills

  • MS Office
  • Budgets
  • Operational improvement
  • Product promotions
  • Network development
  • Vendor management
  • Method proficiency
  • Strategic planning
  • Upselling techniques
  • Inventory control precision

Work Experiences

  • Collaborated with finance to audit vendor contracts, identifying and recovering $10 in overpaid fees within two years.
  • Achieved results within 6 months.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Achieved sales growth through strategic upselling.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Coordinated with cross-functional teams.
  • Adopted cost-saving initiatives.
  • Met sales and service targets of $13 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Collaborated with the sales department.
  • Schedule appointments with potential and current customers to promote new products and services.

Summaries

  • Bringing 7 years of experience in this field.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Achieved $16 savings over 18 months.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Accomplished Parts Executive with expertise in vendor management.
  • Achieved long-term discounts with suppliers.
  • Professional with project management and budget management expertise who is organized and resourceful.
  • Parts Executive is a multi-talented Parts Executive who is consistently rewarded for planning and operational improvements.
  • Relationship builder, communicator, and multitasker extraordinaire.

Accomplishments

  • Documented and resolved process which led to framework.
  • Implemented data analysis techniques to realign parts pricing strategy, which resulted in an overall margin increase of 34% %.
  • Exceeded quarterly sales target by 27% by building relationships with new and existing parts customers.
  • Mentored new hires on inventory control procedures, improving team competency by 30% within the first one year.
  • Increased parts retail availability from 54% to 47% by integrating real-time stock monitoring.
  • Re-engineered the parts storage process in collaboration with operations to improve parts retrieval time by the past year.
  • Designed and implemented a loss prevention strategy that minimized stock losses by 84% over a the past year period.
  • Developed a customer feedback loop that helped optimize stock levels and reduced excess stock by 45%.
  • Improved logistics and order tracking by integrating QuickBooks, resulting in a 48% faster order fulfillment rate.
  • Spearheaded a cross-departmental initiative that reduced parts supply lead time from the past year to 6 months, resulting in an 51% improvement in efficiency.

Affiliations

  • Global Automotive Aftermarket Symposium (GAAS)
  • Association for Supply Chain Management (ASCM)
  • Toastmasters
  • Auto Care Association
  • International Council of Machinery Lubrication (ICML)
  • Automotive Marketing and Distribution Group (AMDG)
  • Freemason
  • International Society of Logistics (SOLE)
  • National Association of Fleet Administrators (NAFA)
  • Association for Computing Machinery

Certifications

  • ICS Inventory Control Certification - Vantage
  • Automotive Service Excellence (ASE) Certification - Parts Specialist 2018
  • Motor Industry Specialist Certification (MIS) - Brightline
  • Mastering Automotive eCommerce Certification - Brightline
  • Inventory Control Certified Management Professional (ICCMP) - Meridian
  • Certified Business Analysis Professional (CBAP)
  • Supply Chain Management Professional (SCMP) Designation category
  • Certified Inventory Management Specialist (CIMS) – Lakeside Partners
  • Certified Supply Chain Analyst (CSCA) – International Supply Chain Education Alliance (ISCEA)
  • CompTIA Security+

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