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Skills

  • MS Office
  • Botoxosmelyan
  • Food preparation
  • Spa retail sales
  • Team Leadership
  • Data Management
  • Operational improvement
  • Budgets
  • Dermaplane
  • Communications

Work Experiences

  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Handled customer complaints and helped people resolve conflicts.
  • Provided information, answered questions, and recommended treatments for clients seeking a variety of aesthetic services.
  • Provided facial services that included anti-oxidant, acne, and microdermabrasion.
  • Achieved a client satisfaction rate of 84%.
  • Double-checked the data's accuracy and integrity.
  • Achieved recognition across 3 online platforms.
  • Performed treatments and created and maintained treatment records according to company policy.
  • Administered pre-treatment consultations.
  • Was in charge of laser hair removal and microdermabrasion treatments.

Summaries

  • Professional with 6 years of progressive experience in the field who is highly organized and detail-oriented.
  • A seasoned professional trained in mentoring junior aestheticians, leading to a 60% improvement in overall team performance and service standards.
  • Achieved a 43% improvement in client skin health.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Costs were consistently reduced while profits were increased.
  • Customer-focused Sales Representative with 3 years of experience solving problems for clients.
  • Medical Aesthetician with a strong understanding of framework and Workday application.
  • Clear understanding of quality assurance and vendor management as well as quality assurance training.
  • Esthetician who is well-versed in computer spa programs, product sales, and customer appointment scheduling.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Streamlined
  • Developed customized skincare regimens, leading to an improvement in client skin health for 35% of clients.
  • Increased
  • Collaborated with a team of 9 to launch facial rejuvenation packages, achieving a combined revenue boost of $3 over one year.
  • Identified
  • Collaborated closely with marketing to develop and promote skincare campaigns, increasing foot traffic by 37% at aesthetic centers.
  • Collaborated with dermatologists in the development of personalized skincare treatments for special skin conditions like rosacea or eczema.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Represented
  • Resolved

Affiliations

  • International Society of Aesthetic Plastic Surgery (ISAPS)
  • Association of Information Technology Professionals
  • International Spa Association (ISPA)
  • Tau Sigma National Honor Society for Excellence in Skincare Studies
  • Certified HydroFacial Specialist - Tableau
  • American Society of Safety Professionals
  • Membership in the International Association for Aesthetics (IAA)
  • Medical Esthetics Instructor at system
  • Project Management Institute
  • Licensed Aesthetician with Scrum Master

Certifications

  • Apple Certified Associate (ACA)
  • Certified Dermaplaning Professional, Brightline, 2019
  • Google Certified Professional Cloud Architect
  • Certified Waxing Specialist, Brightline, 2021
  • ServSafe
  • Master Aesthetician License, Seattle, 2015
  • Certified HydraFacial Specialist, Brightline, 2019
  • National Coalition of Estheticians Associations Certification (NCEA)
  • Microdermabrasion Technician Certification, Meridian, 2023
  • Cisco Certified Internetwork Expert (CCIE)

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