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Skills

  • Podcast Production
  • Communications
  • Search Engine Optimization (SEO)
  • Client relationship management
  • Process improvement
  • Agile workflow processes
  • Programming
  • Cross-functional team leadership
  • Content management system (CMS) expertise
  • Customer service

Work Experiences

  • Tested websites and performed troubleshooting prior to deployment.
  • Achieved consistent 19% reduction in load times.
  • Wrote 18 months progress reports on user adoption of produced content for internal leadership and external stakeholders.
  • Was in charge of user outreach initiatives to get feedback on customer satisfaction metrics like initiative.
  • Incorporated SEO measures into all customer-facing content to improve search rank and user discovery.
  • Enlisted the help of social media influencers to promote Tableau, ensuring that I followed the platform's paid promotion guidelines.
  • Pitched in to help senior developers meet tight deadlines during periods of low staffing.
  • Firewalls and encryption were among the security measures I designed and implemented.
  • Achieved CPA for 10 team members.
  • Redesigned existing websites from the ground up to improve navigation, improve visuals, and boost search engine rankings.

Summaries

  • Dynamic Web Producer with 18 years of experience leading multi-channel initiatives to attract customers and boost viewership.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Proven experience using HTML, CSS, JQuery, PHP, and JavaScript to create consumer-focused websites.
  • Responding to challenges by designing and developing solutions, as well as developing web applications that are aligned with the services of customers.
  • Focused on writing code that is clean, robust, and secure.
  • Costs were consistently reduced while profits were increased.
  • Compatibility goals are met and exceeded while meeting and exceeding customer expectations.
  • Successfully developed relatable content through direct community engagement to achieve broad product appeal.
  • Web Project Manager with 15 years of successful strategic planning and process improvement experience.
  • Project management, team leadership, and independent problem-solving skills are all strengths.

Accomplishments

  • Facilitated a post-launch improvement plan that increased e-commerce revenue by 47% within the first 8 months.
  • Monitored project performance using KPIs, adjusting strategies to ensure a 62% post-launch customer satisfaction increase.
  • Led efforts to align web development with SEO best practices, resulting in a 48% increase in organic search traffic.
  • Developed and maintained a project roadmap that improved the on-time delivery of web products by 57%.
  • Provided risk assessments and mitigation strategies for high-impact web development projects, reducing unplanned scope increases by category through proactive risk management.
  • Documented and resolved system which led to standard.
  • Implemented stakeholder feedback loops mid-project, ensuring product-market fit and driving post-launch user engagement growth by 81%.
  • Implemented automated testing and deployment processes using Adobe Creative Suite that decreased time to market by 25%.
  • Drove a platform-wide performance optimization effort that reduced site loading times by 38% across all devices.
  • Introduced new budget tracking tools that identified inefficiencies in ongoing projects, reducing unnecessary spending by $17.

Affiliations

  • International Council of Nurses
  • Interaction Design Foundation - Member since 2024
  • Google Partners Program - Google Analytics Certification 2016
  • LinkedIn Learning - Leadership & Management Training Certificate 2023
  • Association for Computing Machinery (ACM) - Web Development Special Interest Group
  • The Front-End Web Developers Group
  • Association for Computing Machinery
  • Freemason
  • Agile Project Leadership Network (APLN)
  • Google Developer Groups - Active Member in Web Developers Chapter Austin

Certifications

  • Scrum@Scale Practitioner - Brightline
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified ScrumMaster (CSM) - Brightline
  • Certified in Agile Leadership (CAL) - Harbor & Co.
  • Certified eCommerce Manager (CeM) - Cedar Works
  • Certified Digital Project Manager (CDPM) - Vantage
  • HubSpot Content Marketing Certification
  • Professional Scrum Master (PSM) - Meridian
  • OKR Certification (Objectives and Key Results) - Cedar Works
  • Adobe Certified Expert (ACE) - Salesforce

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