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Skills

  • First Aid/CPR
  • Standard equipment
  • Compliance program development
  • Internal Audits
  • Budgets
  • Compliance training design and delivery
  • Team management
  • Compliance documentation
  • Compliance gap analysis
  • Project organization

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved over 54% alignment with industry best practices.
  • Addressed issues identified by external regulators.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Achieved zero non-compliance findings.
  • Assisted in the negotiation of compliance frameworks.
  • Audited internal compliance protocols.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with metric customers to determine their needs and deliver category service.
  • Advised on regulatory compliance.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Regulatory Compliance Specialist with 16 years of successful strategic planning and performance reporting experience.
  • Aligned compliance programs with evolving international standards.
  • Methodical, with outstanding presentation and communication abilities.
  • Compliance Manager with experience developing quality assurance programs on the ground.
  • Quality-oriented and diligent, with demonstrated abilities in identifying problems, developing solutions, and implementing corrective actions.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Expert at analyzing workflow optimization for procedure and devising solutions.
  • Achieved multiple resolutions favorable to the company.
  • Created compliance policies.

Accomplishments

  • Successfully managed post-market compliance monitoring for Workday, minimizing non-compliance reports by 42% within 6 months.
  • Executed a comprehensive internal audit for compliance with FDA, EU, and ISO standards; identified 10 compliance gaps and recommended corrective actions for immediate resolution.
  • Led the creation of a risk-based compliance review system that reduced audit time by 85% and increased efficiency in documentation processes.
  • Facilitated regulatory audits for 6 facilities, successfully achieving compliance with zero violations for 9 consecutive years.
  • Managed regulatory submissions for 7 different product lines, ensuring 100% accuracy and compliance with ITIL requirements.
  • Developed and provided continuous education programs on compliance for 7 divisions, which increased overall regulatory knowledge scores by 45%.
  • Resolved product issue through consumer testing.
  • Conducted annual compliance audits in collaboration with legal and operational teams, identifying 9 of gaps and delivering corrective measures for all.
  • Developed a centralized compliance database for cross-functional access, reducing response time by 37% during high-priority audits.
  • Championed an initiative to align the company’s compliance policies with new the Southwest guidelines, leading to full certification in 18 months.

Affiliations

  • Association of Financial Services Compliance Professionals (AFSCP)
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Toastmasters
  • American Bar Association (ABA) Regulatory Section
  • American Health Lawyers Association (AHLA)
  • National Association of Social Workers
  • Institute for Supply Management (ISM) Regulatory Section
  • Society of Corporate Compliance and Ethics (SCCE)
  • American Society for Quality (ASQ)

Certifications

  • Certified Anti-Money Laundering Specialist (CAMS)
  • CIPM (Certified Information Privacy Manager)
  • Apple Certified Associate (ACA)
  • Global Regulatory Affairs Certification (GRAC)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Regulatory and Compliance Professional (CRCP)
  • Certified Fraud Examiner (CFE)
  • Cisco Certified Network Associate (CCNA)
  • Compliance Certifcation Board (CCB) - Healthcare Research Compliance
  • Certified Information Privacy Professional/United States (CIPP/US)

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