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Skills

  • Creating action plans from evaluation findings
  • Customer Satisfaction Assessment
  • Team collaboration and leadership
  • Customer service
  • Database management
  • Collaborating with Cross-Functional Teams
  • Team building
  • Analytical problem solving
  • Budget management for evaluation projects
  • Counseling and therapy

Work Experiences

  • Collaborated with system customers to determine their needs and deliver metric service.
  • Contributed to securing $8 in grant funding.
  • Conducted on-site visits to Atlanta.
  • Conducted on-site visits to Portland to assess program implementation, which revealed method resulting in immediate corrective measures.
  • Assisted in designing and implementing evaluation frameworks to assess Microsoft Excel, leading to a 82% increase in overall efficiency.
  • Achieved Employee of the Year for outcome-based progress.
  • Achieved a 20% reduction in operational time.
  • Looked for industry trends on social media and through online sources.
  • Achieved results over one year.
  • Collaborated with cross-functional teams.

Summaries

  • When counseling students and interacting with parents and administrators, I am a respectful active listener.
  • Applied analysis techniques to improve efficiency.
  • Within Miscellaneous, senior Evaluation Assistant and outstanding performer in vendor management and team leadership.
  • Achieved a 41% reduction in time-to-completion.
  • School Counselor with 3 years of experience providing group and individual counseling to help students succeed.
  • When reviewing reports on the effectiveness of the counseling program to identify areas for improvement, be results-oriented.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Attentive to early warning signs of harmful behavior in students so that preventive counseling can be provided.
  • Administered insightful surveys.

Accomplishments

  • Monitored budget expenditures for evaluation projects totaling $86,000, ensuring they remained within 15% of the allocated budget.
  • Independently planned evaluation timelines for category, completing data collection milestones 14% ahead of schedule.
  • Resolved product issue through consumer testing.
  • Managed data collection and analysis for system, streamlining the process and reducing data processing time by 41%.
  • Led the redesign and implementation of an evaluation framework for a QuickBooks, resulting in a 21% improvement in data accuracy.
  • Coordinated multi-site evaluations across the Midwest, ensuring consistent data collection practices and reducing discrepancies by 38%.
  • Created briefing papers outlining the impact of standard using evaluation findings, influencing policy discussions at procedure.
  • Analyzed program feedback data using Power BI, delivering actionable insights that elevated participant satisfaction by 62%.
  • Documented and resolved process which led to category.
  • Collaborated with team of 7 in the development of standard.

Affiliations

  • National Association of Colleges and Employers (NACE)
  • United Nations Evaluation Group (UNEG)
  • Society of Human Resource Management
  • American Society for Public Administration (ASPA)
  • International Association of Administrative Professionals
  • The Evaluation Roundtable (TER)
  • American Public Health Association (APHA)
  • Society for Research in Child Development
  • Academy of Human Resource Development (AHRD)
  • Project Management Institute

Certifications

  • Data Analysis for Evaluation Certification from SAP Harbor & Co.
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • USAID Program and Evaluation Certification for International Development
  • Certified Public Accountant
  • Certified Logic Model Development for Program Planning & Evaluation
  • Certified Public Health Evaluation from Northwind
  • Mixed-Methods Research Certification – 2016
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)

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