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Skills

  • Operational workflows optimization
  • Audit preparedness and alignment
  • Governance, Risk, and Compliance (GRC) systems
  • Supervision
  • Customer service
  • Problem resolution
  • Incident Management
  • Organization
  • Performance monitoring and reporting
  • Team management

Work Experiences

  • Achieved results within the first 6 months of launch.
  • Provided advice on how to improve process performance and product quality through re-engineering techniques.
  • Risk avoidance and mitigation strategies were implemented to eliminate hazards, activities, and exposures that could have a negative impact on organizational assets.
  • Achieved a 80% reduction in logistical disruptions.
  • Answered 6 calls per several months to help customers with their questions and concerns.
  • Planned, executed, and implemented Lean and Six Sigma process improvement initiatives to measure and eliminate development defects while also increasing efficiency.
  • Read and comprehended the financial documentation for framework, standard, and procedure.
  • Facilitated quality assurance and internal audits by coordinating client compliance and due diligence requests.
  • Achieved zero operational disruptions.
  • Conducted statistical analyses in order to identify trends, patterns, and variations.

Summaries

  • Achieved 21% risk reduction in critical operational areas.
  • Adept at audit alignment.
  • Achieved notable reduction in risk levels.
  • Achieved measurable reduction in operational disruptions.
  • Adept at developing comprehensive risk management frameworks, leveraging cross-department collaboration to minimize operational disruptions and foster a strong risk culture within the organization. Successfully mitigated 46% of operational risks through targeted control enhancements.
  • Achieved a 42% reduction in vendor-related risks.
  • Achieved 20% efficiency gains.
  • Well-versed in the use of ServiceNow and statistical analysis methods.
  • Achieved reductions of $206,000 in potential losses.
  • Achieved 55% higher results.

Accomplishments

  • Implemented quarterly risk review processes that enhanced risk identification and assessment, contributing to a 53% improvement in regulatory compliance.
  • Redefined internal controls in response to audit findings, cutting regulatory compliance gaps by 74% and improving process efficiency overall.
  • Identified and championed risk mitigation strategies that reduced operational risk events by 16% within three years.
  • Resolved product issue through consumer testing.
  • Collaborated with 7 business units to integrate business continuity planning, enhancing organizational resilience and reducing downtime by 54% hours.
  • Advised senior management and executives on risk appetite alignment, enabling risk-informed decision making that reduced risk-related losses by 7.
  • Developed a comprehensive risk register and monitoring system, reducing the enterprise’s exposure to high-risk events by 21% over one year.
  • Led risk assessments across 9 departments, resulting in 34% decrease in identified control gaps and compliance issues.
  • Streamlined audit processes by developing a comprehensive audit readiness framework that decreased external auditing time by 23%.
  • Orchestrated a series of risk training sessions attended by 6 employees, elevating risk culture and reducing incidents by 85%.

Affiliations

  • Compliance Certification Board (CCB) membership
  • American Marketing Association
  • Lions Club
  • Freemason
  • Enterprise Risk Management Academy (ERMA)
  • Jaycees
  • Information Systems Audit and Control Association (ISACA)
  • Risk Management Association (RMA)
  • International Council of Nurses
  • Certified Information Systems Auditor (CISA) Certification – 2015

Certifications

  • CompTIA Security+
  • Certificate in Operational Risk Management (CGOR) by Chartered Banker Institute
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Operational Risk Professional (CORP) by Harbor & Co.
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Compliance and Ethics Professional (CCEP) by SCCE
  • Project Management Professional (PMP)
  • Certified Information Systems Auditor (CISA) by ISACA

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