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Skills

  • B to B sales
  • Insight-driven market segmentation
  • Negotiation and Closing Techniques
  • Collaboration with marketing on targeted campaigns
  • Account management
  • Client relationship building
  • Adaptive selling techniques
  • Effective objection handling during prospect conversations
  • Performance metrics tracking and reporting
  • Experience with B2B SaaS sales

Work Experiences

  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Emailed 18 potential and existing customers important, relevant information about Salesforce.
  • Created and implemented new business opportunities using strategic networking strategies.
  • Increased the team's revenue by over $6 in sales.
  • Attended procedure conferences, tradeshows, and events to generate leads.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.
  • Established long-term business growth by building relationships with customers and the community.

Summaries

  • Skilled in strategic planning and capable of streamlining daily activities to increase productivity and sales.
  • Achieved 51% increase in engagement rates.
  • To generate leads and drive sales, goal-oriented Sales Development Representative committed to building trusting relationships with customers.
  • Sales Manager with over 11 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Dedicated to streamlining processes while maximizing employee potential.
  • Costs were consistently reduced while profits were increased.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Accomplished SDR with experience launching outbound campaigns that yielded 2-figure deals, driving new business growth by targeting and engaging decision-makers in Miscellaneous.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 20% higher close rates.

Accomplishments

  • Collaborated with team of 2 in the development of framework.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Analyzed customer needs and tailored sales pitches, leading to a 71% increase in meeting bookings for the team.
  • Refined email drip campaigns that improved open and response rates by 46% over 18 months, fostering stronger client relationships.
  • Documented and resolved system which led to method.
  • Outperformed the team KPIs by 84% through emphasis on customer value proposition and needs-based selling.
  • Collected and analyzed feedback from customers post-purchase, using insights to improve follow-up strategy, leading to a 65% uplift in repeat business.
  • Organized and led bi-weekly cross-department workshops that improved team communication, resulting in a 79% increase in closed deals.
  • Achieved 4% of quarterly sales quota by effectively managing and prioritizing leads using a data-driven approach.
  • Monitored key performance indicators (KPIs), allowing for the early identification of underperforming campaigns and leading to a 19% optimization in lead targeting.

Affiliations

  • Active attendee in Outreach.io User Group sessions to share insights on enhancing multi-channel outreach campaigns.
  • Student affiliate of American Marketing Association (AMA), learning cross-functional collaboration techniques between sales and marketing teams.
  • American Marketing Association
  • Certified professional through Challenger Sales certification, focusing on consultative selling and reframing customer thinking.
  • Member of the AAISP Women in Sales Initiative – engaging in workshops and mentorship programs aimed at empowering women in sales.
  • Project Management Institute
  • Society of Women Engineers
  • Affiliated with Sales Enablement Society, contributing to best practices in sales/marketing alignment and onboarding new reps.
  • Member of the LinkedIn Sales Solutions Community, providing insights and sharing success stories regarding social selling best practices.
  • National Association of Social Workers

Certifications

  • CompTIA Security+
  • Certified Sales and Marketing Professional (CSMP)
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Sales Operations Science Certified by Pavilion
  • CompTIA A+ Technician

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