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Skills

  • Relationship development
  • Public speaking
  • Materials preparation
  • Standard equipment
  • User interface understanding
  • Strong verbal communication
  • Problem resolution
  • Employee hiring and retention
  • Extremely organized
  • Errands

Work Experiences

  • Answered an average of 9 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Made appointments for clients and accompanied them to them.

Summaries

  • Ensured that the stock room was well-stocked.
  • When entering patients' homes and interacting with them for professional and personalized care services, be upbeat.
  • Habilitation Specialist who is knowledgeable in strategic planning and budget management.
  • Motivated Habilitation Specialist with experience managing large-scale projects, including budgeting and administration.
  • Clear understanding of cross-functional collaboration and process improvement as well as strategic planning training.
  • Healthcare professional with experience in housekeeping, meal preparation, and schedule management.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Knowledgable in a variety of design and testing methodologies.
  • Among his accomplishments is the creation of a metric app for use in the initiative industry.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.

Accomplishments

  • Advised
  • Proposed
  • Resolved product issue through consumer testing.
  • Designed and implemented individualized habilitation plans, resulting in 19% improvement in client self-sufficiency within 18 months.
  • Recorded
  • Ensured
  • Documented
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Collaborated with social workers and healthcare professionals to design integrated support plans, leading to a 64% increase in habilitation success.
  • Prepared

Affiliations

  • Project Management Institute
  • Rotary International
  • Applied Behavior Analysis International (ABAI)
  • Process Direct Support Professionals Association 2020
  • International Council of Nurses
  • Jaycees
  • American Society of Safety Professionals
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • Residential Support Services Network Phoenix 2015
  • American Psychological Association (APA) – Division 33 (Intellectual and Developmental Disabilities)

Certifications

  • National Association of Social Workers (NASW) Certified Social Worker in Gerontology (CSW-G)
  • Certified Brain Injury Specialist (CBIS)
  • CompTIA Security+
  • Certified Vocational Specialist (CVS)
  • Intellectual and Developmental Disabilities (IDD) Communication Certification
  • Certified Autism Specialist (CAS)
  • Certified Business Analysis Professional (CBAP)
  • Ethics and Boundaries Certification - Rehabilitative Support Settings
  • Certified Case Manager (CCM)
  • Certified Peer Support Specialist (CPSS)

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