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Skills

Process improvement
Training program development
Data Security and Privacy Management
Team building
Document digitization management
Budgets
Workflow Optimization
Audit and compliance oversight
Cross-functional team collaboration
Policy and procedure modification

Work Experiences

Achieved increase with no staffing changes.
Analyzed imaging team’s performance against business goals.
Balanced resource allocation among multiple initiatives.
Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments.
Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.
Achieved results over 18 months.
Gathered and analyzed administrative cost data in order to prepare 6 months budgets for corporate management.
Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.
Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
Was in charge of category files and records for 15 clients, as well as following security procedures to prevent data breaches and misuse.

Summaries

With over 9 years of experience in the Miscellaneous field, I am a well-organized Office Manager.
Dedicated to learning, growing, and succeeding in Miscellaneous.
Document Imaging Supervisor is a multi-talented Document Imaging Supervisor who is consistently rewarded for planning and operational improvements.
Accomplished leader proficient in training teams on ServiceNow usage, increasing workflow consistency and accuracy with document error rates reduced by 28% per quarter.
QuickBooks expert with database management experience.
Accomplished leader proficient in training teams on Workday usage.
Commended for consistently driving team success through strict adherence to company procedures and effective employee training.
Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Document Imaging Supervisor.
Recruiting established talent in process improvement and project management for Document Imaging Supervisor.
Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.

Accomplishments

Saved company approximately 83% in annual storage costs by introducing digital archival methods.
Established a centralized tracking system for all scanned documents which improved retrieval times by 26% for key stakeholders.
Collaborated with team of 18 in the development of initiative.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Maintained positive vendor relationships that resulted in up-to-date, cost-effective imaging equipment and reduced maintenance costs by 45%.
Led a successful pilot program introducing automated scanning and OCR technology, reducing manual data entry by 46%.
Assumed responsibility for vendor software contract renewals, negotiating savings of 45% over the course of 9 years.
Spearheaded the adoption of a cloud-based document storage system, ensuring secure and scalable digital archiving practices.
Documented and resolved framework which led to process.
Worked closely with legal and compliance teams during audits to ensure document integrity and retrieval accuracy, reducing audit discrepancies by 80%.

Affiliations

Document Management Technologists Federation (DMTF)
American Society of Safety Professionals
Institute for Certification of Computing Professionals (ICCP)
Jaycees
National Association of Social Workers
Certified Document Imaging Architect (CDIA+)
Data Management Association International (DAMA-I)
Association of Information Technology Professionals
Document Management & Workflow Association (DMWA)
Rotary International

Certifications

CompTIA Security+
ServSafe
Certified Public Accountant (CPA)
Microsoft Certified Azure Fundamentals 2024
CompTIA Security+ 2017
Certified Imaging and Informatics Professional (CIIP) - process
Certified Inventory Management Specialist (CIMS) - method
Certified Scanning Technician (CST) - method
SHRM Senior Certified Professional (SHRM-SCP)
Certified Business Process Professional (CBPP) - program

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