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Skills

  • Workflow Optimization
  • Regulatory compliance
  • Strategic planning
  • MS Office
  • Cross-functional team collaboration
  • Employee performance reviews
  • Training program development
  • First Aid/CPR
  • Error monitoring and audit compliance
  • Bookkeeping

Work Experiences

  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
  • Adjusted operational protocols.
  • Boosted audit checks’ compliance rate by 4.
  • Boosted project completion rates.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Organized corporate and office conferences for company employees and guests.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Analyzed imaging team’s performance against business goals and implemented strategic changes, resulting in consistently meeting 17% monthly targets.
  • Collaborated with department heads on document management policies.

Summaries

  • Miscellaneous administrative office management, related regulatory guidelines, and vendor management certified CPA and Document Imaging Supervisor.
  • To meet project objectives, prioritize projects and multitask effectively.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Achieved results without increasing team headcount.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Commended for consistently driving team success through strict adherence to company procedures and effective employee training.
  • Costs were consistently reduced while profits were increased.
  • Japanese and Spanish are both conversational.
  • Accomplished manager adept at coordinating with cross-functional departments.
  • Team player who is methodical and detail-oriented and has expertise in stakeholder engagement.

Accomplishments

  • Analyzed workflow processes and re-optimized task allocations, increasing overall productivity by 38% while reducing overtime.
  • Developed a rotating maintenance schedule with IT to ensure Jira function at optimal performance levels, lowering document upload errors by 19%.
  • Led a successful pilot program introducing automated scanning and OCR technology, reducing manual data entry by 46%.
  • Worked closely with legal and compliance teams during audits to ensure document integrity and retrieval accuracy, reducing audit discrepancies by 80%.
  • Collaborated with HR to design roles for new personnel in the imaging department, resulting in a 25% increase in team efficiency.
  • Collaborated with team of 18 in the development of initiative.
  • Maintained positive vendor relationships that resulted in up-to-date, cost-effective imaging equipment and reduced maintenance costs by 45%.
  • Prepared detailed compliance reports that ensured all local and federal record-keeping regulations were met, avoiding potential fines or legal issues.
  • Conducted a system audit that uncovered 11 inefficiencies in the current scanning workflow, which were corrected to save 61% of processing time.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association for Computing Machinery (ACM)
  • Health Information Management Systems Society (HIMSS)
  • The Society for Technical Communication (STC)
  • Certified Document Imaging Architect (CDIA+)
  • Freemason
  • E-Document & Records Management Association (EDRM)
  • International Organization for Standardization (ISO) - Compliance Council
  • Toastmasters
  • Jaycees
  • Project Management Institute

Certifications

  • First Aid/CPR Certified
  • Certified Document Imaging Architect (CDIA+) - method
  • CompTIA Network+
  • Agile Certified Practitioner (PMI-ACP) - 2024
  • Cisco Certified Network Associate (CCNA)
  • Certified Digital Asset Manager (CDAM) - initiative
  • Lean Six Sigma Green Belt Certification – Meridian
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Certified Public Accountant (CPA)

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