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Skills

  • Project organization
  • Lending regulations
  • Data entry
  • Data analysis and reporting
  • Communications
  • Risk management processes and analysis
  • Inspection reviews
  • Cross-functional team collaboration
  • Report writing
  • Pricing tool development

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a sales boost of over $13 in the first two years.
  • Gained a better understanding of financial statements, which aided in risk assessment.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Looked for industry trends on social media and through online sources.
  • Checked customer files on a regular basis to ensure that receivables were in good shape.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Accomplished this over two years.
  • Internal controls and government regulations were followed.

Summaries

  • Professional with 17 years of progressive experience in the field who is highly organized and detail-oriented.
  • Achieved a 68% re-approval rate for credit cards.
  • Achieved revenue growth within two years.
  • Clear understanding of data analysis and quality assurance as well as vendor management training.
  • Costs were consistently reduced while profits were increased.
  • Credit Analyst with experience conducting background checks and developing risk prediction methodologies.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Achieved results in three years.

Accomplishments

  • Recommended
  • Documented
  • Consistently achieved 37% of KPI targets monthly, utilizing relationship building and consultative selling techniques.
  • Created
  • Trained
  • Established
  • Proposed
  • Collaborated on cross-departmental initiatives, helping to introduce a new digital credit card application system that improved processing times by 30%.
  • Design: Responsible for creative design for prominent method.
  • Marketing: Implemented marketing strategies which resulted in framework growth of customer base.

Affiliations

  • American Medical Informatics Association
  • Society of Women Engineers
  • Call Center Industry Advisory Council (CIAC)
  • Bankers Association of Chicago
  • Electronic Transactions Association (ETA)
  • Financial Marketing Forum Member
  • Market Research Society (MRS) process
  • Society of Human Resource Management
  • American Marketing Association (AMA) Membership
  • Customer Interactions and Satisfaction Network

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certification in Social Media Marketing for Financial Services from Cedar Works
  • Customer Experience Professional (CCXP) Certification
  • Certified Business Analysis Professional (CBAP)
  • Managing Sales Pipelines in CRM systems certification by Microsoft Excel Academy
  • ServSafe
  • Chartered Financial Analyst (CFA) by CFA Institute
  • Project Management Professional (PMP)

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