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Skills

  • Certified in NFPA standards
  • Post-sale customer service improvement
  • Customer Feedback Integration
  • Contract negotiation strategies
  • Fire equipment sales strategy development
  • Relationship management with key accounts
  • Sales reporting
  • Trained in consumer marketing
  • Strategic planning
  • Time management and prioritization

Work Experiences

  • Kept up to date on competitor products and pricing in the markets I served.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Hired, supervised, and coached 13 employees on sales strategies to maximize performance.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Used sales presentations to communicate product quality and market comparisons.
  • Researched competitor products, services, and trends to target prospects in other territories.
  • Met with Fire Equipment Sales Managers one-on-one to identify selling roadblocks and provided advice, including process improvement, on how to best address them.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • By hosting product-focused events, I was able to attract new customers and strengthen existing ones.

Summaries

  • Strategic and analytical, with a motivating leadership style and experience in forming new network connections, marketing products, and expanding territories.
  • Dedicated to learning, growing, and succeeding in Sports.
  • Adept at building long-term relationships with key decision-makers.
  • Built consultative sales relationships.
  • Costs were consistently reduced while profits were increased.
  • Aligned sales forecasts with actual performance.
  • Achieved immediate sales growth.
  • Achieved a 22% boost in pipeline efficiency.
  • Fire Equipment Sales Manager with 13 years of successful project management and budget management experience.
  • Persuasive brand imaging has a proven track record of growing network connections.

Accomplishments

  • Developed territory-specific pricing strategies that improved profit margins by 74%, while maintaining competitive market positioning.
  • Implemented customer feedback mechanisms, leading to product improvements that helped boost repeat business by 39%.
  • Co-led the implementation of ISO-compliant fire safety standards, integrating them into sales materials, leading to 76% higher conversion on safety-dedicated accounts.
  • Initiated B2B cold outreach campaigns targeting NFPA-compliant industries, acquiring 5 new business clients within two years.
  • Participated in fire safety trade shows and industry expos, helping capture 57% market interest, yielding 13 new business leads.
  • Orchestrated large-scale procurement contracts exceeding $13 in fire protection equipment, leading to a 85% revenue surge annually.
  • Built and maintained strategic partnerships with 13 fire and safety equipment vendors, contributing to a 53% boost in product offerings.
  • Analyzed competitor strategies and adjusted pricing models, driving a 53% sales growth in underperforming territories.
  • Coordinated with state regulatory agencies to ensure fire compliance products met regional fire code requirements, improving client trust and customer satisfaction.
  • Documented and resolved initiative which led to standard.

Affiliations

  • Fire Safety Data Analytics Leadership Group, 2015
  • International Municipal Signal Association (IMSA)
  • American Society of Safety Professionals
  • Project Management Institute
  • Underwriters Laboratories (UL), Fire Safety Advisory Board
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • Institute of Fire Engineers (IFE)
  • Society of Human Resource Management
  • Association of Information Technology Professionals

Certifications

  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • Certified Global Business Professional (CGBP)
  • Customer Success Management Professional Certificate (2024, Tableau)
  • Certified Fire Plan Examiner (CFPE) by ICC
  • Selling with Data Certification (SWD) by procedure
  • Fire Suppression Systems Maintenance and Sales Certification by program
  • Certified Sales Leadership Professional (CSLP) by Sales Management Association
  • National Institute for Certification in Engineering Technologies (NICET) Level II - Fire Protection
  • Certified Associate in Project Management (CAPM) by PMI

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