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Skills

  • Skilled in Workday
  • Public speaking
  • Pricing tool development
  • Project organization
  • Budgets
  • Methodology implementation
  • Risk management processes and analysis
  • Powerful negotiator
  • Document scanning
  • Relationship development

Work Experiences

  • Answered 10 calls per 6 months to help customers with their questions and concerns.
  • Administered oral medication and injections as prescribed by the prescribing physicians.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with medical and paramedical professionals to provide relevant information and develop and implement treatment plans for the patients.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Discussed effective coping methods for depression and anxiety, such as meditation and yoga.
  • Made house calls to discharged patients to ensure proper recovery and wellness from addiction treatment and other conditions.
  • Achieved a 39% reduction in dropout rates.
  • Provided direct quality care to patients by monitoring, recording, and evaluating psychiatric conditions.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Community and Public Service industry's success.
  • Board-certified Psychiatric Mental Health Nurse Practitioner with over 10 years of clinical experience providing comprehensive psychiatric evaluations resulting in a 19% increase in patient satisfaction.
  • Achieved a 22% improvement in patient satisfaction.
  • Achieved a 33% reduction in drug interactions.
  • Promoting a pleasant personality and skillset that assists patients in remaining calm and communicative.
  • Achieved a 83% increase in patient satisfaction.
  • Achieved symptom stabilization in 39% of patients.
  • Six Sigma and Six Sigma certified.
  • Achieved a 27% efficiency boost.
  • Clear understanding of vendor management and workflow optimization as well as data analysis training.

Accomplishments

  • Integrated
  • Guided
  • Created
  • Increased
  • Proposed
  • Developed and implemented relapse prevention plans for clients in outpatient substance use disorder program, achieving a 78% success rate in sustained recovery.
  • Advised
  • Trained
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Researched

Affiliations

  • American Society of Safety Professionals
  • National Association of Social Workers
  • Frequent contributor to Journal of the American Psychiatric Nurses Association
  • American Nurses Association (ANA)
  • Certification in Substance Abuse and Mental Health Services Administration (SAMHSA) guidelines
  • Volunteer for patient-driven advocacy group at system
  • Accredited DBT practitioner, member of DBT National Certification Board
  • Lions Club
  • Membership with American Association of Suicidology (AAS)
  • Participant in standard Substance Use Disorder Treatment Research Consortium

Certifications

  • Certified Forensic Nurse Psychotherapist (CFNP)
  • Motivational Interviewing Training and Certification
  • Certified Clinical Trauma Professional (CCTP)
  • Family Psychiatric and Mental Health Nurse Practitioner (FPMHNP-BC)
  • Certified Geriatric Care Manager (CGCM)
  • Project Management Professional (PMP)
  • Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention Certification
  • Certified Professional in Healthcare Quality (CPHQ)
  • Board Certified Geriatric Psychiatric Nurse (GCNS-BC)
  • Psychiatric-Mental Health Nurse Practitioner Certification (PMHNP-BC)

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