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Skills

  • Supervision
  • Shipment tracing
  • Customer service skills
  • MS Office
  • Incoterms 2019 expertise
  • Billing management
  • Export license management
  • Communications
  • Conflict resolution with customs officials
  • Foreign market entry requirements awareness

Work Experiences

  • Collaborated with cross-functional teams.
  • Collaborated with third-party logistics providers.
  • Developed training sessions on export regulations.
  • Changed HS Codes to improve profitability.
  • Developed a new template for export documents.
  • Educated on export procedures and systems.
  • Drove improvements in planning.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Answered 13 calls per one year to help customers with their questions and concerns.
  • Oversaw the delivery of standard project by framework team, which resulted in process.

Summaries

  • Collaborative Export Administrator.
  • Coordinated large volumes of container shipments.
  • Detail-oriented Export Administrator.
  • Coordinated logistics operations.
  • Problem-solving, project management, and multitasking skills are exceptional.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved savings of $5 on shipments to Portland.
  • Conducted compliance audits.
  • Strengths in project management and vendor management backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Ensured compliance with the U.S. Export Administration Regulations (EAR), minimizing the risk of penalties and shipment delays.
  • Revised routing and logistics strategies, cutting transportation costs by 48% while maintaining delivery schedules.
  • Drafted and submitted proper licensing documentation, facilitating compliant exports to category and reducing customs delays by 27%.
  • Created a comprehensive training module on Incoterms, educating 16 employees on global trade terms and reducing documentation errors.
  • Initiated process automation for export compliance controls, decreasing the time spent on manual documentation by 41%.
  • Enhanced international relations with program distributors, improving order fulfillment speed by 50%.
  • Partnered with third-party logistics (3PL) service providers to optimize warehousing and distribution, cutting shipping handling times by 46%.
  • Used integrated documentation software to reduce manual data entry errors by 78% and improve the accuracy of export filings.
  • Streamlined export documentation processes, reducing international shipment delays by 66%.

Affiliations

  • Lions Club
  • Association for Supply Chain Management (APICS)
  • International Federation of Freight Forwarders Associations (FIATA)
  • Certified Export Specialist (CES) Program 2021
  • Organization of Women in International Trade (OWIT)
  • American Association of Exporters and Importers (AAEI)
  • Jaycees
  • Freemason
  • Global Trade and Compliance Professionals Group
  • Council of Supply Chain Management Professionals (CSCMP)

Certifications

  • Institute of Supply Chain Management (ISCM) Export Documentation Training
  • Certified International Trade Professional (CITP)
  • Microsoft Certified Systems Engineer (MCSE)
  • ISO 9001 Lead Auditor Certification for Logistics
  • International Supply Chain Management (ISCM) Certification
  • US Customs and Border Protection Certified Customs Broker
  • Export Administration Regulations (EAR) Training Certification
  • First Aid/CPR Certified
  • CompTIA Network+
  • International Traffic in Arms Regulations (ITAR) Certification

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