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Counter Service resume examples

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Skills

  • Patient-focused quality service
  • Housekeeping services
  • Food service efficiency
  • Conflict resolution
  • Excellent customer service
  • Client service
  • Food Services Solutions DayCap proficiency
  • In-service education planning
  • Category food service knowledge
  • Waxing service provider

Work Experiences

  • Achieved a 41% improvement in inspection scores.
  • Demonstrated my understanding of proper food handling procedures and put them into practice.
  • Kept the restaurant clean by mopping and sweeping the floors, washing the counters, and removing trash.
  • Achieved zero discrepancies.
  • Assisted in the launch of a metric campaign, driving increased interest and an initial 79% boost in sales.
  • Provided responsive, exceptional service to customers answering questions, making recommendations, providing samples, and responding to requests.
  • Designed a training manual for new hires.
  • Balanced 14 customer orders concurrently during rush hours while maintaining efficient, high-quality service.
  • Cleaned, unwrapped, sliced, and trimmed food using both manual and electronic kitchen appliances.
  • Took 7 customer orders per three years and processed them.

Summaries

  • Counter Service as a productive fast food team member with project management and client relations.
  • Dedicated to making a positive impact on business operations by increasing customer satisfaction.
  • Recognized for going above and beyond and aligning sales objectives.
  • A dedicated problem-solver.
  • Achieved 79% repeat business growth.
  • Delivering high-quality foodservice and kitchen assistance has a track record of achieving 100% customer satisfaction.
  • Effective standard worker with a strong work ethic demonstrated by a long history of excellent customer service and dependability.
  • Eager to contribute client relations and cross-functional collaboration to the Meridian team and add value.
  • Dedicated Counter Service with 17 years of fast food industry experience.
  • Multitasking, organizational, and conflict resolution skills are all strengths of this team player.

Accomplishments

  • Managed cash, processed transactions, and balanced register at the end of each shift with zero discrepancies.
  • Responded to an average of 5 customer inquiries per shift, resolving concerns quickly and effectively.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed strong relationships with regular customers, leading to increased word-of-mouth referrals and repeat business.
  • Successfully trained 14 new employees on point-of-sale procedures, improving team efficiency and reducing training costs.
  • Ensured compliance with food safety and sanitation protocols, contributing to a successful initiative annually.
  • Reduced waste by 82% by implementing portion control and inventory management strategies.
  • Processed payment transactions quickly and accurately, maintaining a high throughput rate during peak periods.
  • Provided prompt, accurate service for 9 orders per shift during peak periods, maintaining a high level of customer service.
  • Increased daily sales by creating customer engagement through personalized recommendations and promotions.

Affiliations

  • Jaycees
  • Active Member of Toastmasters for Communication Skills Improvement
  • Rotary International
  • Foodservice Equipment Distributors Association (FEDA)
  • Association for Supply Chain Management (APICS)
  • Affiliate Member, Quick Service Restaurant Leadership Network
  • Educational Foundation of the National Restaurant Association
  • Lions Club
  • Event Volunteer for Local Food Network 2022
  • Foodservice Educators Learning Community (FELC)

Certifications

  • Certified Restaurant Server – National Restaurant Association
  • Certified Professional Food Manager (NRA)
  • CompTIA Security+
  • First Aid/CPR Certified
  • Cash Handling & Financial Transaction Certification (Retail Banking Institute)
  • Certified Hospitality Supervisor (American Hotel & Lodging Educational Institute)
  • Food Protection Manager Certification (ServSafe)
  • Certified Customer Experience Professional (CCXP)
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)

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