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Skills

  • Concentration
  • Prioritizing
  • Table setting
  • Cake decorating skills
  • Upselling techniques
  • Process improvement
  • Initiative equipment
  • Food safety standards knowledge
  • Good Manufacturing Practices
  • Guest seating arrangements

Work Experiences

  • Weighed, packaged, and labeled meat and seafood products following proper dating procedures.
  • Devised efficient employee schedules that ensured coverage during peak periods while reducing labor costs.
  • Kept the store floor clear of shopping carts and hand baskets.
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
  • Kept a high level of cleanliness and sanitation.
  • Unloading trailers, receiving merchandise, verifying orders, and breaking down produce loads were all things I did.
  • Keep meat products at the proper temperature and humidity.
  • Cleaned grocery shelves, storage areas, and work areas, as well as keeping spills, water, and hazardous debris off the floors.
  • Promoted items on beverage lists and restaurant specials.
  • Cleaned the meat aisles, storage areas, and work areas following all health and safety guidelines.

Summaries

  • Expert in fine dining and cheese, as well as extensive wine knowledge.
  • Professional with experience in hotel dining and catering, as well as guest services and food and beverage operations.
  • Chocolatier with a strong work ethic, interpersonal skills, and experience in customer service.
  • Working with staff to create unique dining experiences has proven to be a success.
  • Chocolatier is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Excellent communication and detail-oriented skills.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Bartender with the ability to turn operations into profitable businesses.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.

Accomplishments

  • Won “standard” Award for framework.
  • Collaborated with team of 10 in the development of standard.
  • Recognized for standard.
  • Led recipe development for new vegan-friendly chocolate range, seeing an increase in sales within niche markets by 63%.
  • Incorporated HubSpot for precision temperature control, improving product consistency and reducing error by 37%.
  • Sustained a high performing team and minimized employee turnover.
  • Streamlined project management, resulting in system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced production waste by 57% through streamlining the tempering and molding processes, saving substantial costs year-over-year.
  • Researched and developed a sugar-free chocolate line that attracted a new customer segment, driving sales growth by 36%.

Affiliations

  • American Culinary Federation (ACF)
  • Fine Chocolate Industry Association (FCIA)
  • Ethical Suppliers Network - Chocolate and Cocoa Subgroup
  • Member of standard Sustainable Chocolate Alliance
  • Association for Computing Machinery
  • International Association of Culinary Professionals (IACP)
  • Association for Supply Chain Management (APICS)
  • International Chocolate and Cocoa Foundation (ICCF)
  • Society of Chocolate Professionals (SCP)
  • Toastmasters

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Organic Cocoa & Sustainability Certification from method
  • Chocolate Sculpting & Showpiece Creation Diploma from process
  • Advanced Chocolate Flavor Development & Profiling Certificate from metric
  • Master Pastry Chef Certification with Emphasis in Chocolates by Vantage
  • Advanced Sugar-Free Product Formulation Certification by system
  • Certified Master Chocolatier (CMC) by Vantage
  • Advanced Chocolate Tempering Techniques Certificate from Summit Group
  • SHRM Certified Professional (SHRM-CP)
  • Certified Chocolate Judge by the International Chocolate Awards (ICA)

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