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Skills

  • Relationship development
  • Client confidentiality management systems experience
  • Problem resolution
  • Expertise in standard contract review and translation
  • MS Office
  • Immigration law document preparation
  • Team building
  • Accurate affidavit preparation for legal cases
  • Proficient in MS Office
  • Confidential client data management

Work Experiences

  • Achieved Top Performer recognition.
  • Converted complex legal terminology into client-friendly language while maintaining critical information accuracy, improving client comprehension by 24% %.
  • Applied templates across different case types including metric.
  • Coordinated 8 client interviews in both English and Mandarin, assisting attorneys in effectively gathering important case information.
  • Developed and managed up to 13 category cases over a three years.
  • Converted complex legal terminology into client-friendly language.
  • Oversaw the scheduling of 10 attorneys' appointments and made adjustments and changes using the HubSpot application.
  • In charge of billable hour tracking, payroll, client invoicing, and schedules for 6-attorney office.
  • Organized materials, wrote documentation, and prepared digital materials and displays for trial exhibits.
  • Collaborated with attorneys.

Summaries

  • Court procedures and legal proceedings are well-understood.
  • Adaptable Bilingual Legal Assistant with 9 years of experience.
  • 4 years of experience in client relations.
  • Adept at translating legal documents.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Proven experience with exhibit management and system case pleadings.
  • Aided in boosting client retention by 35%.
  • Drafting legal documents, scheduling appointments, managing client files, and interacting with clients are all skills I have.
  • Dedicated to learning, growing, and succeeding in Legal.
  • Bilingual Legal Assistant is a multi-talented Bilingual Legal Assistant who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Standardized billing processes for Spanish-speaking clients, reducing confusion and increasing payment collection timeliness by 17%.
  • Resolved product issue through consumer testing.
  • Created bilingual client instruction guides on how to navigate complex legal processes, improving client satisfaction by 79%.
  • Collaborated with team of 2 in the development of metric.
  • Drafted, translated, and edited legal memos regarding program in both English and Spanish, contributing to a 27% on-time filing rate.
  • Coordinated court appointments and depositions in both English and Spanish, ensuring timely scheduling and improving overall client satisfaction by 47%.
  • Successfully supported a litigation team in a high-volume, bilingual caseload environment, ensuring a 25% win rate for firm clients in civil law disputes.
  • Managed calendar appointments for attorneys, ensuring cross-cultural client communications were smooth and appointments were accurately timed.
  • Managed sensitive client data in compliance with state and federal privacy regulations, ensuring 100% adherence even in high-pressure litigation environments.
  • Translated and drafted bilingual legal documents for initiative cases, significantly improving communication between attorneys and clients from diverse language backgrounds.

Affiliations

  • Local Legal Assistants Association Raleigh
  • National Federation of Paralegal Associations (NFPA)
  • International Law Students Association (ILSA)
  • Association for Legal Professionals (NALS)
  • International Association of Administrative Professionals
  • Refugee and Immigrant Rights Coalition
  • American Medical Informatics Association
  • American Marketing Association
  • Association for Computing Machinery
  • Bilingual Legal Professional Network (BLPN)

Certifications

  • Certified Notary Public - metric
  • Legal Technology Certification - standard
  • Legal Terminology Certification for Bilingual Professionals - metric
  • LexisNexis or Westlaw Proficiency Certification - framework
  • Project Management Professional (PMP)
  • Bilingual Legal Interpreter Certification - Colorado
  • CompTIA Network+
  • Technical Translation for Legal Documents Certification - Northwind
  • Certified Court Interpreter - National Board of Certification for Medical Interpreters (NBCMI)
  • Certified Legal Researcher - Washington

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