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Skills

  • Grants and foundation fundraising
  • Customer Relationship Management (CRM) Software Proficiency
  • Major gift solicitation
  • Pharmacy operations management
  • Project oversight
  • Corporate partnership cultivation
  • Seasoned in medical clinical procedures
  • Multidisciplinary team collaboration
  • Conflict resolution and mediation
  • Healthy meal preparation

Work Experiences

  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Achieved results over a 17-year period.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Collaborated with marketing on storytelling initiatives.
  • Achieved Excellence Award.
  • Increased patient satisfaction by 9% within 18 months.
  • Authored high-touch communications for transformational donors, securing $9 in multiyear pledges by crafting personalized and impactful messaging.
  • Collaborated with marketing on storytelling initiatives to articulate donor impact, leading to a 65% increase in donor engagement metrics across digital channels.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $11 operating budget.

Summaries

  • Achieved sustained year-over-year growth.
  • Costs were consistently reduced while profits were increased.
  • Entry-level Pharmacy Manager with exceptional risk assessment and process improvement knowledge.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Accomplished in building comprehensive stewardship matrices.
  • Within Miscellaneous, senior Director of Donor Relations and outstanding performer in process improvement and project management.
  • Professional with experience in recruiting, training, and managing employees to provide exceptional resident services in the healthcare industry.

Accomplishments

  • Developed and nurtured corporate partnerships with 17 local businesses, securing $2 in additional sponsorships.
  • Documented and resolved method which led to framework.
  • Created innovative giving opportunities, such as framework, that led to $12 in new contributions within 6 months.
  • Led donor campaign initiatives that increased year-end giving by 36% during 2023, driving overall fundraising success.
  • Managed a portfolio of 4 high-net-worth donors, resulting in a substantial growth of $16 in pledged contributions.
  • Built and sustained relationships with 11 major gift donors, leading to $4 in cumulative donations over two years.
  • Led the design and launch of a new donor recognition initiative, enhancing donor stewardship while driving a 85% increase in contributions from loyal donors.
  • Resolved product issue through consumer testing.
  • Developed a comprehensive donor retention program, which resulted in a 67% decrease in donor attrition over a three years period.
  • Supervised a team of 3 in the creation and execution of a donor appreciation gala, raising $17 in new donor pledges.

Affiliations

  • American Medical Informatics Association
  • Executive Council for Nonprofits
  • Society of Women Engineers
  • Association of Information Technology Professionals
  • Stewardship Track Leader for process
  • National Committee on Planned Giving (NCPG)
  • Network for Good
  • Jaycees
  • Freemason
  • Major Gifts Fundraising Masterclass Workshop

Certifications

  • Certified Specialist in Planned Giving (CSPG)
  • Certificate in Donor Relations - category
  • Certified Professional in Stewardship Strategies
  • Nonprofit Essentials Certificate Program
  • Certified Public Accountant
  • CompTIA Security+
  • Nonprofit Marketing Leadership Certification - system
  • Cisco Certified Internetwork Expert (CCIE)
  • Digital Fundraising Certification - system
  • Volunteer Leadership Certification - Summit Group

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