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Skills

  • Customer service for regulatory enforcement
  • Medical assessment mastery
  • First Aid/CPR
  • Compliance with environmental health guidelines
  • Relationship development
  • Data-driven public health reporting
  • Project organization
  • HACCP protocol enforcement
  • Environmental hazard identification
  • Budgets

Work Experiences

  • Transported QuickBooks to 6 months customer locations.
  • Achieved a 26% compliance improvement.
  • Achieved timely resolution in 2018.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted regular audits.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Assisted businesses in developing COVID-19 safety protocols.
  • Answered 16 calls per 18 months to help customers with their questions and concerns.
  • Addressed public health-related emergencies.
  • Conducted hazard evaluations following natural disasters.

Summaries

  • Committed to ensuring public safety.
  • Addressed air and noise pollution issues.
  • Collaborated with epidemiologists.
  • Clear understanding of risk assessment and budget management as well as workflow optimization training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with local water management teams to ensure timely resolution of 17 contamination issues, directly contributing to improved community water safety.
  • Collaborated with local water management teams.
  • Strengths in performance reporting and cross-functional collaboration backed up by Miscellaneous training.
  • Collaborated with health departments.
  • Achieved a 65% drop in contamination issues.

Accomplishments

  • Maintained thorough documentation of inspection findings that supported successful legal actions against 13 businesses found in violation of public health codes.
  • Developed educational materials on common public health risks, disseminating them to over 14 participants through outreach events and workshops.
  • Investigated foodborne illness outbreaks in collaboration with local hospital laboratories, helping to trace and resolve 38% of incidents within the past year.
  • Performed scheduled site visits to assess sanitation and hygiene standards, resulting in a 43% improvement in public trust.
  • Responded to emergency public health scenarios by deploying rapid assessment protocols, reducing critical response times by 40%.
  • Conducted inspections in Denver for environmental health risks, achieving a 79% compliance rate based on collected data.
  • Performed compliance reviews on food vendors during community events, preventing 10 potential public safety hazards.
  • Contributed to the city-wide pest control program by investigating over 4 rodent infestations, leading to a 53% reduction in spread and contamination issues.
  • Conducted risk assessments of system facilities, issuing 17 reports that helped reduce the prevalence of health hazards by 47%.
  • Developed and implemented a health inspection checklist, reducing non-compliance rates by 74% across 7 food service establishments.

Affiliations

  • Member of Green Environmental Action Program (GEAP) in Columbus
  • Participant in Waste Management and Recycling Training by Summit Group
  • Network of Environmental Health Specialists in Phoenix
  • Environmental and Occupational Health Sciences Institute (EOHSI)
  • American Society of Safety Professionals
  • Specialty Certification in Pest Control Management through ITIL
  • Completed Emergency Management and Public Health Safety Certification in 2020
  • American Medical Informatics Association
  • Rotary International
  • Academy of Environmental Health Professionals in method

Certifications

  • Certified Pool & Spa Operator (CPO)
  • Certified Epidemiology Specialist - Public Health Focus
  • Water Treatment Operator Certification - Seattle
  • Certified Indoor Air Quality Manager (CIAQM)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Certified Environmental Systems Manager for Public Health
  • Advanced Environmental Management Systems Certification
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)

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