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Skills

  • Miscellaneous sales specialist
  • Financial Product Sales
  • Segregation unit specialist
  • Executive sales strategies
  • Data entry specialist
  • Advanced Salesforce.com user
  • Sales and Use Tax Invoices
  • Sales report analysis
  • Sales team leadership
  • Drywall and trim specialist

Work Experiences

  • Assisted in the rebranding of properties.
  • Increased the team's revenue by over $8 in sales.
  • Conducted open-house tours and virtual viewings.
  • Used Adobe Creative Suite to keep track of important account and sales information in the company database.
  • Achieved Excellence Award for highest lease conversion rate by exceeding unit leasing benchmark by 16 units in one year.
  • Achieved Top Performer for highest lease conversion rate.
  • Conducted open-house tours and virtual viewings, converting 34% of visitors to qualified leads and improving visibility in the Phoenix market.
  • Met with current and potential customers to assess their needs and make recommendations for the best initiative solutions.
  • Converted 54% of visitors to qualified leads.
  • Assisted in lease audits.

Summaries

  • Japanese is a bilingual individual who is fluent in both languages.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 26% tenant retention.
  • Achieved this for 13 consecutive months.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Costs were consistently reduced while profits were increased.
  • Customers have increased by 3%, and new sales revenue has increased by more than $8.
  • Achieved over $11 revenue.

Accomplishments

  • Implemented dynamic online marketing strategies, increasing inquiry volume by 41% and generating an additional $5 in lease revenue within 6 months.
  • Introduced sustainable energy initiatives in property upgrades, leading to lease premiums totaling $13 annually while securing eco-conscious tenants.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Elevated occupancy rates by 17% in several months through targeted advertising and improving lead-to-lease conversion strategies.
  • Created and refined tenant retention programs, ensuring minimal turnover and achieving a lease renewal rate of 21%.
  • Successfully negotiated commercial lease agreements with key stakeholders, resulting in 41% higher-than-average rental rates.
  • Introduced customer feedback systems to enhance tenant satisfaction, leading to a 44% improvement in lease renewals year-over-year.
  • Achieved a 35% increase in pre-leased units by conducting targeted promotional leasing events and offering tailored incentives.
  • Optimized leasing agent training programs, resulting in improved client communications and an overall lease closing increase of 24%.
  • Resolved product issue through consumer testing.

Affiliations

  • American Medical Informatics Association
  • American Marketing Association
  • Green Building Certification Institute (GBCI) for Sustainable Leasing
  • Top Performer in Leasing Excellence Award 2022 Beacon Labs
  • Jaycees
  • Society of Women Engineers
  • Commercial Real Estate Development Association (NAIOP)
  • Certified Leasing and Marketing Professional (NALP) 2023
  • Active Member of Real Estate Board of Raleigh Chamber of Commerce
  • Lions Club

Certifications

  • SFR® (Short Sales & Foreclosure Resource) Certification Meridian
  • Real Estate Professional Assistant (REPA) Certification Northwind
  • National Affordable Housing Professional (NAHP®) Beacon Labs
  • Certified Public Accountant (CPA)
  • Certified Apartment Manager (CAM) Northwind
  • First Aid/CPR Certified
  • Certified Leasing and Marketing Professional Harbor & Co.
  • NAR Green Designation Cedar Works
  • Real Estate Negotiation Expert Certification Meridian
  • CompTIA Security+

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