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Skills

  • Conducting in-depth investigations
  • Cross-Border Investigations
  • Legal compliance and due process
  • Developing institutional abuse reporting protocols
  • First Aid/CPR
  • Building trust with vulnerable populations
  • Fugitive location
  • Team building
  • Eliciting truthful information during interviews
  • Searches

Work Experiences

  • Collaborated with legal teams to ensure full regulatory compliance in large-scale abuse investigations.
  • Collaborated with law enforcement agencies in Atlanta.
  • Coordinated efforts with international partners.
  • Conducted anonymous interviews with employees.
  • Conducted anonymous interviews with employees, highlighting gaps in company procedures and leading to key policy reforms.
  • Created a comprehensive training guide that reduced new investigator onboarding time by 8 days.
  • Conducted in-depth investigations of abuse allegations.
  • Had an excellent attendance record and was always on time for work.
  • Analyzed communication patterns.
  • Analyzed behavioral patterns using Adobe Creative Suite to identify potential abuse within Salesforce.

Summaries

  • Clear understanding of performance reporting and cross-functional collaboration as well as vendor management training.
  • Applied skills in corporate and government settings.
  • Adept at conducting digital forensic analysis.
  • Addressed abuse before escalation.
  • Achieved a 79% faster response to abuse cases in 2015.
  • Adept at identifying trends in abuse patterns through diligent data review and forensic evidence analysis in both individual and large-scale cases.
  • Contributed to 10 high-profile convictions.
  • Achieved a 28% reduction in incident response time.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Initiated a peer review system for case evaluations, improving investigative accuracy by 42% and decreasing bias in reporting.
  • Provided victim advocacy support, connecting employees to Cedar Works resources post-investigation, contributing to a 56% increase in employee well-being.
  • Documented and resolved standard which led to category.
  • Created data models that tracked recurring abuse indicators, contributing to preventive policy updates and reducing incidents by 39%.
  • Utilized advanced surveillance technologies to gather evidence, contributing to a 48% increase in closed abuse cases.
  • Planned and conducted 13 training sessions to increase abuse awareness, contributing to a 65% increase in reported allegations.
  • Monitored regulatory updates and tailored investigation procedures to ensure business operations were aligned with legal standards.
  • Collaborated with team of 7 in the development of metric.
  • Analyzed historical case data to identify abuse patterns, enabling proactive preventative measures and reducing incidents by 42% in 2022.
  • Analyzed behavioral patterns using Tableau, facilitating the detection of abuse indicators in 13 cases.

Affiliations

  • National Center for Missing & Exploited Children (NCMEC)
  • Council on Social Work Education (CSWE)
  • American Medical Informatics Association
  • Crime Victims Treatment Center
  • National Children's Alliance (NCA)
  • Project Management Institute
  • Society of Human Resource Management
  • American Marketing Association
  • Association of Information Technology Professionals
  • Freemason

Certifications

  • Certified Behavioral Analyst (CBA) - framework
  • Certified Ethical Hacker (CEH) - EC-Council
  • Certified Identity Theft Risk Management Specialist (CITRMS) - procedure
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Certified in Healthcare Compliance (CHC) - Health Care Compliance Association (HCCA)
  • CompTIA Network+
  • Certificate in Trauma-Informed Investigations - procedure
  • Google Certified Professional Cloud Architect
  • ServSafe

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