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Skills

  • Agile project methodologies
  • Business development and planning
  • Change management strategies
  • Team leadership and development
  • Business process improvement
  • Data-driven decision making
  • Client onboarding and training
  • Database management
  • Cross-sell and up-sell opportunities
  • Email marketing automation platforms HubSpot

Work Experiences

  • Increased team and company profits by cultivating and strengthening relationships with industry partners and potential clients.
  • Hired, supervised, and coached 15 employees on sales strategies to maximize performance.
  • Achieved an industry-leading procedure by applying strategic program industry knowledge and leadership skills.
  • Established long-term business growth by building relationships with customers and the community.
  • Hired 4 sales representatives over a three years period.
  • Increased market penetration and sales figures by 3% by leveraging supplier relationships and personally overseeing negotiations.
  • Managed a team of 15 people who sold method products and services worth more than $15.
  • Averaged 2 sales calls closed each quarter.
  • Used sales presentations to communicate product quality and market comparisons.
  • Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers.

Summaries

  • Sales Manager with over 14 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Achieved a 46% increase in client satisfaction over two years.
  • Achieved a 18% improvement in search-based performance.
  • Achieved engagement increases of 50%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Achieved 18% higher satisfaction for Salesforce across key clients.
  • Achieved 71% higher returns.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated cross-functionally with product development and client success teams to implement client feedback, resulting in a 72% reduction in churn over the past year.
  • Facilitated retainer fee negotiations and successfully secured long-term agreements with Summit Group, contributing to a predictable revenue stream increase of $17 annually.
  • Led contract negotiations with vendors and partners, securing 72% cost savings on third-party services for digital marketing projects.
  • Worked directly with third-party vendors to guide the implementation of dynamic ad technology, improving targeting accuracy by 50% for high-priority clients.
  • Developed performance tracking reports for Beacon Labs, utilizing Microsoft Excel to measure KPIs and campaign successes, enabling data-driven refinements.
  • Collaborated with team of 18 in the development of standard.
  • Conducted detailed keyword research and competitive analysis, significantly improving campaign relevancy and achieving a click-through rate (CTR) increase of 83%.
  • Mentored and trained junior digital strategists on data analysis techniques and best practices for optimizing channel performance and ad campaigns.
  • Produced client-facing insights and recommendations reports using procedure, helping stakeholders understand digital performance and prioritize optimizations.

Affiliations

  • American Marketing Association (AMA) - Digital Marketing Specialist Certification 2018
  • Social Media Marketing Society Member
  • Digital Transformation Association - Corporate Member
  • International Council of Nurses
  • Association of Account Management Professionals (AAM) - Professional Membership
  • Society of Human Resource Management
  • Project Management Institute
  • American Society of Safety Professionals
  • Inbound Marketing Education - HubSpot Academy 2023
  • Facebook Certified Media Buying Professional

Certifications

  • Advanced Google Analytics Certification
  • Certified Agile Service Manager (CASM) - DevOps Institute
  • DAMA Certified Data Management Professional (CDMP)
  • Certified Business Analysis Professional (CBAP)
  • Google Ads Display Certification
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Email Marketing Certification - HubSpot Academy
  • Marketo Certified Expert
  • Adobe Analytics Business Practitioner Certification
  • Microsoft Certified Systems Engineer (MCSE)

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