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Skills

  • Operational improvement
  • Business operations
  • Training manuals and materials
  • Budget tracking and cost reduction
  • Team management
  • Supervision
  • Project organization
  • Multimedia development
  • Budget management for training programs
  • MS Office

Work Experiences

  • Coordinated efforts to gain ITIL.
  • Achieved a 66% improvement in departmental output.
  • Boosted training satisfaction scores by 62%.
  • Analyzed post-training survey results and used insights to improve future program structure, boosting training satisfaction scores by 62%.
  • Collaborated with subject matter experts.
  • Achieved results over the course of 2 months.
  • Achieved results across two years.
  • Analyzed post-training survey results.
  • Achieved a 17% increase in management effectiveness.
  • Coordinated training programs for 4 participants.

Summaries

  • Procedure and program skills gained over a 16-year Human Resources career are ready to be applied to a long-term position.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Prepared to apply 7 years of Human Resources experience to a demanding position at Vantage.
  • Motivational leader with an innovative and quality-driven approach.
  • Training Specialist with a passion for developing effective training programs to meet the changing needs of employers and employees.
  • Individual and group training on topics such as project management and performance reporting are among the talents of this talented Training Specialist.
  • Method, category, and program are all available.
  • Looking to contribute 8 years of Human Resources experience to a new role with room for advancement.
  • Accomplished Training Program Coordinator.
  • Training Program Coordinator is a hardworking and dependable Training Program Coordinator who excels at quality assurance and data analysis.

Accomplishments

  • Developed a data-driven intervention plan to address underperformance, resulting in a 79% improvement in training completion within three years.
  • Developed a library of risk assessment learning resources, resulting in a 64% reduction in live training sessions and empowering self-directed learning.
  • Align training content with organizational objectives, contributing to a 16% improvement in employee performance post-training.
  • Structured and automated repetitive enrollment tasks, eliminating 7 hours of administrative overhead per month, improving staff efficiency.
  • Created and delivered leadership development programs focusing on key competencies, leading to 31% internal promotion rate over 6 months.
  • Developed a comprehensive onboarding program that reduced new hire ramp-up time by 19% over the course of 8 months.
  • Designed hybrid (in-person and virtual) training models to accommodate various learner preferences, enhancing engagement by 47%.
  • Introduced gamified learning modules that led to a 71% increase in knowledge retention over traditional methods.
  • Formulated and executed targeted communication strategies, ensuring that 19% of training participants were informed and compliant with upcoming sessions.
  • Created onboarding and continuous development programs that supported a 81% reduction in leadership turnover within two years.

Affiliations

  • Conference Speaker, Online Learning Consortium Annual Conference 2015
  • Certified Trainer, International Board of Certified Trainers (IBCT)
  • Certification, Certified Professional in Learning and Performance (CPLP) 2018
  • Chair, Employee Learning Week Committee for Northwind
  • Regular Attendee, ATD International Conference and Expo 2015
  • Chapter Leader, National Association for Talent Development Austin
  • Board Member, Training and Performance Special Interest Group (SIG)
  • Certified Facilitator, Leadership Challenge Workshop 2016
  • Collaborated with, Adult Education Association (AEA) 2018
  • Contributor, Educational Research Association – Employee Development Sub-group

Certifications

  • CompTIA Network+
  • Performance Consultant Certification (PCC) – International Society for Performance Improvement (ISPI)
  • Google Certified Professional Cloud Architect
  • Certified Agile Leadership (CAL) – Scrum Alliance
  • Certified Virtual Trainer (CVT) - Beacon Labs
  • Leadership Facilitation Mastery Certification – Harvard Extension School
  • Certified Professional in Human Resources® (PHR®) by Human Resource Certification Institute (HRCI)
  • Leadership Development and Succession Strategy Certificate - system
  • ServSafe
  • First Aid/CPR

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