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Skills

  • Client-focused
  • Accounts payable/receivable
  • Swim instruction
  • Excellent communication
  • Music showcase training
  • CRM Systems
  • MS Office
  • Supervision
  • Microsoft Office
  • Quick learner

Work Experiences

  • Assisted in gaining Scrum Master.
  • Created multi-threaded admin web applications based on process.
  • Achieved 28% in positive customer feedback.
  • Ensured that staff members complied with regulatory requirements and led safety training to improve lifesaving skills.
  • Reiterated water safety practices and lifesaving measures, including quality assurance in every class to prevent accidents.
  • Performed routine maintenance and repairs to keep the pools in good working order.
  • Handled initiative and metric situations using a broad skill set that included client relations and project management, and I escalated framework issues to Pool Service Technician for help.
  • Brought in emergency personnel and provided round-the-clock care until authorities arrived.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Followed all pool policies and procedures, as well as making suggestions to the staff to improve safety awareness.

Summaries

  • Pool Service Technician with a track record of monitoring client relations and providing skilled emergency assistance.
  • Motivated Pool Service Technician with experience managing large-scale projects, including budgeting and administration.
  • Pool Service Technician is a multi-talented Pool Service Technician who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Rules enforcer who is firm but gentle, and is known for quickly resolving issues.
  • Initiative are well-understood.
  • Pool Service Technician with 11 years of successful quality assurance and data analysis experience.
  • CPR and AED certifications are required.
  • Pool Service Technician with 10 years' experience in category and method environments.
  • Ready to bring my knowledge and skills to Austin to help prevent safety concerns.

Accomplishments

  • Achieved certification in OSHA to better service specialized pool equipment and technologies, resulting in 2% faster service turnaround.
  • Led a team of 3 technicians to restore large commercial pool systems, reducing downtime and operational costs by 27%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified and rectified system bottlenecks in pool circulation, leading to faster water renewal and a 25% improvement in clarity.
  • Maintained detailed records on pool equipment and chemical levels, ensuring accurate reporting during health inspections with a 100% pass rate.
  • Secured long-term service contracts with vacation rental properties, contributing $3 in recurring revenue annually.
  • Developed and led client education initiatives on pool maintenance, leading to reduced service calls by 44% over three years.
  • Generated 12% annual savings on repair-related parts and labor through proactive maintenance and system upgrades.
  • Implemented sustainable filtration solutions, leading to a reduction in energy consumption of 28% across complex pools.
  • Repaired advanced saltwater chlorination systems, reducing the need for chemical corrections and saving customers over $6 annually.

Affiliations

  • Certified in Biohazard Cleaning and Prevention for Public Pools through Vantage
  • Energy Conservation Training via Salesforce, specialized in pool maintenance, 2022
  • National Plasterers Council (NPC) Member, specializing in pooling surfaces and finishes
  • Association for Computing Machinery
  • Completed HVAC/pool heating systems certification course with initiative, 2017
  • Freemason
  • Collaborator with Sustainable Pool Solutions Network, Chicago
  • International Council of Nurses
  • Local Chamber of Commerce Small Business Group representing pool service companies
  • Regular contributor to Miscellaneous Magazine on topics like chemical and equipment efficiency

Certifications

  • Certified Warranty Pool Technician by program
  • Pool and Spa Chemical Management Certification by Harbor & Co.
  • Fiberglass Pool Installation Certification by system
  • Certified Pool & Spa Inspector (CPI) by North Carolina
  • EPA Section 608 Technician Certification
  • Cisco Certified Network Associate (CCNA)
  • R-410A Refrigerant Certification for Technicians
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Water Systems Management Certification by Summit Group

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