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Skills

  • Jira expert
  • Short Sale Foreclosure Resource (SFR)
  • Agent and seller communications
  • Internal auditing
  • Customer satisfaction
  • MS Office
  • Contracting
  • Extensive BOB
  • Market monitoring
  • Lending and escrow expertise

Work Experiences

  • Founded and developed a real estate agency, focusing on recruiting and expanding operations.
  • Guided
  • Helped clients plan their finances for a purchase.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Managed
  • Helped facilitate an average of 13 real estate transactions every year.
  • Invented
  • Gave customers advice on the current state of the residential and land markets.
  • Was in charge of managing and renting out rental properties.
  • Ensured

Summaries

  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Real Estate Broker with 10 years of successful cross-functional collaboration and vendor management experience.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a method position with a forward-thinking organization.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • An experienced negotiator with a broad understanding of contracting and lease management.
  • Conducted rental management and financial requirement planning with knowledge of mortgages and real estate law.
  • Versatile
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Expert in providing price, mortgage, and market-related advice to clients.
  • Over 15 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Closed 12% more property sales transactions quarterly compared to the brokerage average.
  • Expanded client base through a strategic referral network, increasing inbound inquiries by 84% within the past year.
  • Collaborated with marketing and sales teams to introduce a new listing strategy that reduced average days on market by 11 days.
  • Exceeded annual sales goals by 61% through effective client negotiations and strategic portfolio positioning.
  • Managed multiple concurrent transactions successfully, ensuring on-time closings and securing client satisfaction ratings of 46%.
  • Negotiated high-value lease agreements, successfully reducing tenant turnover by 51% in the commercial sector.
  • Served as a subject matter expert on zoning and permitting guidelines, enabling the timely closure of deals valued at $18.
  • Guided multimillion-dollar commercial real estate projects from listing to closure, minimizing time on market by 10 days.
  • Mentored junior brokers, directly contributing to their 70% performance improvement over the past year.
  • Generated repeat business with a high-profile client portfolio, increasing revenue by 29% from existing accounts.

Affiliations

  • Rotary International
  • Real Estate Buyers Agent Council (REBAC)
  • International Council of Shopping Centers (ICSC)
  • Project Management Institute
  • Certified Commercial Investment Member (CCIM)
  • Certified Real Estate Brokerage Manager (CRB)
  • Texas Real Estate Commission (TREC)
  • Affordable Housing Professionals of America
  • Institute of Real Estate Management (IREM)
  • Freemason

Certifications

  • Short Sales and Foreclosure Resource (SFR) Certification
  • Certified Property Manager (CPM)
  • Certified Business Analysis Professional (CBAP)
  • Broker Price Opinion Resource (BPOR) Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Real Estate Broker (CRB) by the National Association of Realtors (NAR)
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • Master's Degree in Real Estate Development, program, 2024

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