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Skills

  • Team building
  • Project organization
  • Compliance with allergen safety protocols
  • Table clearing
  • Business operations
  • Customer service
  • Relationship development
  • Upselling techniques
  • Supervision
  • First Aid/CPR

Work Experiences

  • Conducted weekly stock evaluations.
  • Adhered to waste disposal regulations.
  • Assisted in maintaining an organized stockroom.
  • Assisted in maintaining an organized stockroom and ensured on-time replenishment of Power BI inventory to avoid service delays.
  • Calculated daily food costs and expenses ensuring operations stayed within budget, reducing monthly overhead by $11.
  • Contributed ideas to the seasonal and daily menu adaptations based on popular trends and available ingredients.
  • Achieved Excellence Award for a spotless hygiene record.
  • Aided in post-service clean-up.
  • Boosted compliance to health inspection standards.
  • Collected real-time data on customer preferences.

Summaries

  • Strengths in process improvement and team leadership backed up by Miscellaneous training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a spotless record during restaurant evaluations.
  • Accomplished in food safety compliance and stock rotation, contributing to a restaurant’s A-grade health inspection and reducing food waste by 38%.
  • Worker who is organized and self-sufficient and is focused on safely handling food items in accordance with allergies and dietary restrictions.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Aided restaurants in achieving A-grade inspections.
  • Memorizes menu items and orders, assisting in the preparation of high-quality, timely food.
  • Eager to contribute my 15 years of related experience to the Lakeside Partners team.
  • 10 years of experience as a talented table busser.

Accomplishments

  • Maintained a clean and sanitized workstation, ensuring hygiene compliance as per ITIL standards.
  • Resolved product issue through consumer testing.
  • Documented and resolved framework which led to program.
  • Participated in customer feedback programs to improve meal satisfaction, implementing changes that led to a 84% increase in positive customer reviews.
  • Ensured compliance with system food safety standards, resulting in an A-grade health inspection rating.
  • Assisted in food cost forecasting for the metric, cutting unnecessary supply purchases and staying within $10 budget limits.
  • Shifted to locally sourced produce, contributing to both environmental benefits and a 75% reduction in supply chain costs.
  • Trained new hires on company procedures, reducing onboarding time by 11 days and improving team adaptability during busy shifts.
  • Collaborated cross-departmentally with management and suppliers to streamline inventory processes, reducing wait time on urgent stock orders by 40%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association of Information Technology Professionals
  • Food Alliance Certification Programs
  • Food Allergy Research & Education Group (FARE)
  • Project Management Institute
  • International Caterers Association (ICA)
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • National Association for Food Protection
  • School Nutrition Association (SNA)
  • American Society for Quality (ASQ) — Food Safety Division

Certifications

  • CompTIA Network+
  • Food Truck Operations Certification Meridian
  • Basic Food Hygiene Certificate
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Allergen Awareness Certification – metric
  • Certified Chef de Partie (CCP)
  • Project Management Professional (PMP)
  • CPR and First Aid Certification standard
  • Certified Hospitality Trainer (CHT)

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