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Skills

  • Service agreements
  • Sales forecasting
  • Competitive market analysis
  • Customer service
  • Stakeholder engagement
  • Sales Enablement
  • Method marketing
  • Miscellaneous expertise
  • Organization
  • Pipeline management

Work Experiences

  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Acted as a key liaison between marketing and sales teams.
  • Closed over $16 in sales, which included preparing contracts and processing order forms each three years.
  • Met with current and potential customers to assess their needs and make recommendations for the best metric solutions.
  • Built and maintained solid client relationships.
  • Used Power BI to keep track of important account and sales information in the company database.
  • Achieved highest regional account growth at 17.
  • Addressed specific client requirements.
  • Addressed product obstacles.
  • Schedule appointments with potential and current customers to promote new products and services.

Summaries

  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Customers have increased by 13%, and new sales revenue has increased by more than $3.
  • Dedicated to providing excellent customer service.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Dedicated to providing excellent customer service and maintaining customer relationships.
  • Achieved Excellence Award for superior sales performance.
  • Detail-oriented with a knack for streamlining sales processes to boost profits.
  • Achieved a 45% point improvement in deal close rates.
  • Exceptional sales performer with a track record of exceeding sales targets.
  • Achieved a 55% increase in conversion rates.

Accomplishments

  • Introduced scalable account management strategies that expanded customer base by 74% within one year.
  • Designed and executed strategic sales outreach campaigns that generated 4 new qualified leads per month, achieving a 16% increase in target demos.
  • Optimized proposal writing processes for key RFP responses, leading to a 63% win rate on high-value deals.
  • Revamped the onboarding process and implemented a hands-on training program for newly hired sales team members, improving team-wide productivity by 29% by one year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Executed product demos and customized presentations tailored to client needs, resulting in a 71% higher deal close rate in Qcategory.
  • Identified and secured new business within under-served industries, expanding customer base in Seattle by 65%.
  • Secured partnerships with mid-market clients through consultative selling, expanding market share by 38% in high-growth accounts.
  • Collaborated with cross-functional teams, notably product and marketing, to refine sales collateral, increasing lead-to-conversion rate by 71%.
  • Managed key accounts within the Raleigh territory, driving a 84% growth in revenue year-over-year, through upsell and cross-sell strategies.

Affiliations

  • National Association for Business Economics (NABE)
  • Account-Based Marketing (ABM) Certification - Demandbase
  • Business Marketing Association (BMA)
  • American Marketing Association
  • National Speakers Association (NSA) for Sales Presenters
  • American Society of Safety Professionals
  • Enterprise Sales Forum
  • Lions Club
  • Consultative Selling Professional (CSP)
  • Society of Human Resource Management

Certifications

  • Advanced Customer Success and Account Management by Udemy
  • Certified Sales Executive (CSE) by Sales & Marketing Executives International
  • Customer Centric Selling Certification
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Strategic Selling with Miller Heiman Certification
  • Certified Inside Sales Professional (CISP) by AA-ISP
  • ServSafe
  • CompTIA IT Fundamentals (ITF+)
  • Certified Public Accountant (CPA)

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