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Skills

  • First Aid/CPR
  • Organization
  • Cross-functional collaboration
  • Time management
  • Budgets
  • Client payment follow-up
  • Route management
  • Customer data security
  • Payment plan negotiation
  • Quality control

Work Experiences

  • Developed comprehensive AR reporting templates in Jira.
  • Achieved zero AR-related findings in 2022 audit.
  • Collaborated with the financials team to prepare aging reports for outstanding balances over 14 days, reducing overdue accounts by $6.
  • Enabled faster decisions.
  • Developed relationships with key clients to facilitate timely payments, resulting in 9 consecutive months of exceeding collection targets.
  • Audited customer payment histories.
  • Achieved 31% fewer reporting errors.
  • Collaborated with cross-functional teams across Denver to enhance AR processes, resulting in 85% decrease in overdue balances.
  • Enhanced AR processes.
  • Achieved 49% decrease in overdue balances.

Summaries

  • German conversational abilities
  • Collaborative professional partnering with clients.
  • With 18 years of experience, I am very familiar with professional shipment processes.
  • Inspection of shipments and resolving issues with vendor representatives are examples of fast-paced work that can be managed with little supervision.
  • Through communication and coordination skills, establishes positive relationships with carriers and representatives.
  • Achieved a collection rate of 40%.
  • Accelerated cash flow.
  • Consistently delivered reconciled accounts.
  • Receivables Representative with experience managing shipments for Miscellaneous companies.
  • 14 years of experience in receivables.

Accomplishments

  • Resolved product issue through consumer testing.
  • Contributed to the implementation of a fraud detection system that safeguarded client data and prevented losses totaling process.
  • Developed training materials and onboarded new receivables team members, reducing their learning curve by 28%.
  • Maintained real-time tracking of receivables, optimizing cash collection efficiency and achieving a 72% reduction in overdue accounts.
  • Documented and resolved process which led to initiative.
  • Implemented new procedures to highlight and resolve outstanding receivables early, cutting delinquency rates by 81%.
  • Implemented critical improvements to our ERP system, reducing report generation time from 18 minutes to 3, allowing for quicker decision-making.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined collections processes using Microsoft Excel, which contributed to reducing overdue invoices by 60%, enhancing overall cash flow.
  • Resolved customer payment disputes within 12 hours on average, resulting in higher customer satisfaction and a 8% decrease in escalations.

Affiliations

  • Activist, Financial Literacy Council for Financial Inclusivity
  • Member, Commercial Law League of America (CLLA)
  • National Association of Social Workers
  • Member, Association for Financial Professionals (AFP)
  • Certified Receivables Compliance Professional, process
  • Member, International Association of Commercial Collectors (IACC)
  • Freemason
  • Certified Financial Statements Analyst, method
  • Certified International Receivables Specialist, category
  • Member, National Association of Women in Construction (NAWIC), Credit & Finance Chapter

Certifications

  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Accounts Receivable and Collections Certification - procedure
  • Certified Accounts Receivable Specialist (CARS) – 2018
  • Billing and Receivables Analyst Certification - Lakeside Partners
  • Certified Public Accountant
  • Certified Analytics Professional (CAP) - program
  • Fundamentals of Corporate Credit Analysis - Harbor & Co.
  • Advanced Financial Analysis Certification - Brightline
  • Certified Payables and Receivables Solution Master (CPRSM) - 2024

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