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Skills

  • Claims processing expertise
  • Benefits data audits and discrepancy resolution
  • Operational improvement
  • Budgets
  • Data analysis
  • Cost-saving strategies for benefits plans
  • Health Reimbursement Arrangement (HRA) management
  • Health insurance contract negotiation
  • Vendor relationship management
  • Cross-functional collaboration with HR and Finance

Work Experiences

  • Developed and implemented new wellness programs that boosted employee engagement by 46%, resulting in a 2019 'Best Workplace' award.
  • Achieved less than 25% year-over-year increase.
  • Collaborated with HR and Finance departments on budget forecasting for health and welfare benefits, saving over $16 by optimizing vendor contracts.
  • Coordinated annual 5500 filings for 8 plans across all business units, ensuring timely and accurate submissions to the DOL.
  • Had an excellent attendance record and was always on time for work.
  • Conducted bi-annual audits of employee benefit enrollments.
  • Oversaw the delivery of procedure project by method team, which resulted in initiative.
  • Achieved a 56% reduction in employee turnover post-leave.
  • Achieved a 82% increase in participation.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Conducted workshops.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Tableau and Microsoft Excel experts.
  • Experienced Senior Benefits Administrator with a track record of adhering to category, method, and system standards.
  • Building and deploying well-planned benefits and compensation plans has been proven to be successful.
  • Collaborated with legal and compliance teams.
  • Commission plans, benefits programs, and worker's compensation are all areas where I excel.
  • Adept at cross-functional collaboration with HR and Finance.
  • Diplomatic, articulate, and decisive, with the ability to establish and maintain productive working relationships with both internal and external stakeholders.
  • Collaborated with legal and compliance teams to effectively navigate regulatory landscapes, minimizing the organization’s risk exposure by 22%.

Accomplishments

  • Developed educational tools for employees, dramatically increasing HRA engagement by 53% over 6 months.
  • Collaborated with finance and payroll to improve reconciliation processes, reducing manual corrections in payment disbursements by 56%
  • Collaborated with the legal department to ensure that all benefits programs were aligned with regulatory requirements, ensuring standard compliance violations.
  • Implemented mental health services that contributed to a 22% reduction in employee sick days related to stress or mental health issues.
  • Reviewed company health plan performance, identifying underutilized offerings and consolidating plans, reducing administrative costs by 56%.
  • Managed a budget of $16,000 for benefits expenditures, ensuring cost-effective allocation and vendor payments.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led benefits administration efforts, assisting over 11 employees daily, with a 41% issue resolution rate on the first contact.
  • Oversaw successful open enrollment process for 9 employees, improving completion rate by 37% compared to previous years.
  • Designed a streamlined claims processing model, cutting manual claims processing time by 48%, saving 15 hours of labor per month.

Affiliations

  • Rotary International
  • American Marketing Association
  • Certification: Health Care Reform for Benefits and Human Resources Managers
  • Presenter at national human resources and benefits seminars
  • Contribution to advisory panels for employer-sponsored health plans
  • Association of Information Technology Professionals
  • Advisory Board for Employee Benefits in Boston
  • Volunteer for Employee Benefits legal aid programs
  • Association for Human Resources Management and Compliance Professionals
  • Charter member of the Corporate Benefits Collaboration Network

Certifications

  • Group Benefits Associate (GBA) by standard
  • Master of Science in Human Resource Management (MScHRM) by system
  • ServSafe
  • Qualified 401(k) Administrator (QKA) by category
  • SHRM Certified Professional (SHRM-CP) by procedure
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Compensation Professional (CCP) by WorldatWork
  • Certified Business Analysis Professional (CBAP)
  • Professional in Human Resources (PHR) by HR Certification Institute (HRCI)

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